Rich Atkins

Rich Atkins, EdD

Rich Atkins is the Managing Director of Improving Communications, a New York-based corporate training firm that, in addition to Speaker Services, offers Business Writing, Public Speaking, Customer Service, Leadership, Staff Development, and Human Resources training.

Since 2007, Rich is a member of the Society for Human Resource Management (SHRM). He currently serves New York City SHRM as a Director, Orientation Committee Chair, and Co-Chairs the Career Planning & Professional Development Special Interest Group, as well as Holiday Party Planning Committee. Rich is American Management Association (AMA)-certified faculty and is also a Vistage-certified speaker.


John Epstein

John Epstein

In 2000, John Epstein found his life passion when he got involved as an assistant in a communication training class in which he was a participant. A senior facilitator advised him to become a trainer for the organization, and the certification process began.

Over the next several years John conducted six 12-week courses, earning evaluation scores that consistently exceeded global benchmarks. His enthusiasm and expertise led the company’s leaders to ask John to be a coach and mentor to a number of junior instructors. more

Jen Glanz

Jen Glantz

Jen Glantz is an author, speaker, and entrepreneur who has a strong passion for helping others express themselves through different media.

Jen created the website, The Things I Learned From, in 2010 as a platform to inspire, motivate, and share personal stories with strangers all around the world. Jen teaches a handful of classes at General Assembly in NYC and has been hired as a consultant for companies as big as Google and as small as a two-person start-up. She’s a mentor for young women in New York City and a hired speaker for professional conferences around the country.