When managers come to a leadership training, they often seek ways to show strength, improve team performance, and motivate challenging employees. However, one o...
The Annual Review is a Necessary Roadmap for Change - And We're Going Places! Evaluating staff is crucial for setting standards and improving the organization. When a...
Watch your facial expressions when people talk to you. We were 35,000 feet up in the air when the person sitting in the middle seat asked the flight attendant a simpl...
In my late twenties, fear stalled me in my work. Now I have the career of my dreams doing the very thing that caused me the most anxiety! It was the all-consumi...
Spelling rules in English can be challenging and confusing. There are a few rules to follow as well as some important exceptions to remember. Read on for some of th...
Has your business thought about its walk-in customer service? Clients walk into businesses. Whether it is in a store, a doctor's office, an insurance company, or even...
This blog was written for Improving Communications by guest blogger Jeff Goldberg. We’ve all been there…a terrific series of meetings with a prospect who, after s...
At the end of a Presentation Skills class I instructed last week, Wrapping up, I asked the audience if there were any final questions. One attendee raised h...
We were forwarded a Wall Street Journal article about grammar in the workplace. It's was so spot-on, that we had to share this paragraph below with y...