Rude Business Phone Antics

Posted on February 22, 2018

What is proper Business Phone Behavior?   Have you ever made a phone call to a business and gotten the answer, “So-and-so isn’t here right now. Can you call back in 15 minutes?” Do you find anything wrong with that? In a tennis game, when a player hits the ball, the second player hits it… Read more »

Conducting a Behavior Interview

Posted on February 14, 2018

The interview process is where you have the most control over creating your employee roster, so you’ll want to use the process to its best advantage. Behavioral-based interviewing is a technique used by many companies to identify and assess candidates’ skills, attitudes and values. Behavior interview questions seek to predict candidates’ suitability for roles within your… Read more »

Active Voice – When to use Active vs Passive

Posted on February 7, 2018

What is active voice? Many of us have seen our word processors suggest that we revise from passive voice to active. OK.   What if we don’t know what that means?   “Sure, I know that I’m supposed to use active voice when constructing sentences; and avoid passive voice.” What does that mean? Active voice… Read more »

How to Network Without Leaving the House

Posted on January 30, 2018

The main obstacle to networking is finding the time to do it. Meeting up for after-work happy hours, weekend conferences, or mid-day lunches, may not work with your schedule. If you are looking to maximize your time and effort, while also meeting new people in your industry, you may wish to rethink your on-line resources,… Read more »

AWFUL or EXCELLENT Cover Letter?

Posted on January 25, 2018

The decision has been made – time for a new job!  The résumé has been spiffed up, and you have found the perfect new position for you.  Now it is time for the cover letter.   This is your chance to speak in your voice and tell this company why they want to hire you. The question… Read more »