Effective Communication is Empowering.

Using an activity-based approach (and a little humor) we offer personalized training focused on your business goals and objectives.

THE Blog


An Interview Guide to Having a Great Meeting

The Essential Steps for Conducting an Effective Interview Finding the perfect person for a job is important for any company. It's not always about skills; sometimes, ...

Communication is a Process

When communicating, whether writing, presenting, or simply having a conversation, how you deliver your message makes a difference. Successful communication is wh...

Leadership Lessons: Nurturing Soft Skills for Effective Team Management

It's no secret that the workplace is changing every day. What does this mean for leaders? Well, it's no longer enough to just be good at your job. You need to be a ...

Ghosted – Effective Customer Service Skills?

Have you ever reached out to a business that seemed professional and engaged, only to be left hanging without follow-up or response? You might have felt frustrated, igno...

Overcome Hardball Negotiation Tactics – Be Prepared and Knowledgable

In any negotiation, be prepared to stay in control and make well-informed decisions. A clear plan, a firm understanding of your goals, and knowing your limits are essent...

Customer Service Beyond Expectations: Soft Skills Unveiled

In today’s competitive market, simply providing good customer service isn’t enough. To really stand out, companies must work hard to connect with customers...

A Magic Number for Presenters – Speech Key Points

Think about the last presentation you attended, whether virtual or in-person. How well can you picture it? Now, consider this: how many key points from that presentation...

Commonly Confused Words

Commonly Confused Words When it comes to writing, even small mistakes can make a big difference in how your message is received One of the most common problems with writi...

Public Speaking Skills Are More Than Just Speeches

Public speaking is most often associated with talking to big crowds or speaking at major events. However, the benefits of public speaking skills go beyond formal present...