Making the Most of a Networking Event

Posted by & filed under Networking.

Networking Event

The holiday season has come to an end.  You might be all partied out, but your calendar says otherwise. It’s time for a networking event. Networking events are an easy way to meet new people in your industry. They are also a great way to expand your circle of friends and gain new contacts for… Read more »

Listening: One Cohesive Unit (Rod Morgenstein)

Posted by & filed under Customer Service, Leadership & Management, Music, Networking.

Rod Morgenstein

NOTE: As you read, apply Rod Morgenstein’s message of listening to your profession by substituting the discussion of “music” with “work,” and terms related to “musician” with “colleague.” Listening is the practice of being in the moment, in touch with my surroundings, and fully aware that I am part of a creative process that involves… Read more »

Hello Improving Communications! Meet Jen Glantz

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Hello Improving Communications

My name is Jen Glantz and I’m here today to introduce myself and tell you a little more about my role at Improving Communications. I joined the IC team in the middle of 2016 as an instructor, and have ran a fair share of our Public Speaking and Presentation Skills classes. I look forward to taking on some Business… Read more »

Remember Thy Name

Posted by & filed under Networking, Public Speaking.

Remember Thy Name

It is said that one of the best ways to build rapport with an audience is by learning their names. Sounds easy, right? Can you remember thy name? Have you ever introduced yourself to people, shook a hand, and heard a name, just to forget seconds later? Chances are you have – it is human nature!… Read more »

Fifteenth Birthday – Thank You

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fifteenth birthday improving communications

Improving Communications is 15 years old! That’s a significant accomplishment. The Small Business Association claims that 30% of new businesses fail during the first two years, 50% during the first five years and 66% during the first 10. We managed to get past a lot of hurdles, despite many standard new-business challenges. When Improving Communications… Read more »

Are Listening Skills a Lost Art?

Posted by & filed under Customer Service, Diversity, Leadership & Management, Music, Networking.

Lost Art of Listening

Listening and hearing both require use of the ears. There ends their similarity. “To hear” is to perceive or apprehend by the ear (comes from a Latin word meaning, “to be on guard”). “To Listen” is to pay attention to sound; to hear something with thoughtful attention: give consideration. “Hard of hearing” is probably a… Read more »

Managing Audience Perceptions

Posted by & filed under Leadership & Management, Networking, Public Speaking.

Communication is a process in which the sender encodes a message through a selected channel (verbally, non-verbally, and written) and the receiver decodes the message after having passed it through his/her filter of experience, senses, and attention. When the receiver responds, a feedback loop is created and the process begins again. That is where audience… Read more »