Beyond Writing and Speaking is Body Language

Posted by & filed under Public Speaking, Sales Skills.

Body Language

Communication is not always verbal.  Although unconscious, the audience pays attention to body language. Speaker body language must tell the audience that s/he respects their personal space and is not negative, intrusive, or hostile. Body language (the physical elements of communication) includes: eye contact, facial expressions, posture, and gestures / movement. EYE CONTACT A United States audience translates… Read more »

When Sales Experience Becomes Arrogance

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When Sales Experience Becomes Arrogance

Briefcase in hand, I strode across the bustling turnpike toward the client’s office building. After checking-in with Security, I took the elevator upstairs and met, for the first time, the person in Marketing to whom I had been referred by my contact in HR. Having been in a revenue-generating role for the better part of… Read more »

Is Selling A Bad Word?

Posted by & filed under Sales Skills.

Is Selling A Bad Word?

As concepts and activities, “sales” and “selling” are fundamentally positive, although some people believe that they are bad words.   Selling is exchanging valuable goods or services for a form of payment. When people trade work products for money, it is an equal exchange of worth. One party is willing to pay or provide a… Read more »