Client Testimonials for Improving Communications






















Thank you so much again for the very engaging and informative course. The participants are still talking about how effective your Business Writing program is.

Christina Treadway
Manager of Global Management Strategies
The Estée Lauder Companies, Inc.

Dr. Atkins was responsive to the Estée Lauder Companies' specific needs and immediately understood what we wanted to accomplish. His knowledge of adult learning, the value of group interaction and support, as well as his technical competence allowed him to create a training course that met and even exceeded our requirements. Students were so enthused with their progress that they requested an advanced course. He is a learner-focused instructor and takes personal interest in the progress of each of the students. I would recommend Dr. Atkins to any organization interested in quality, learner-centered communications training.

Carol W. Curtis, former Director, Mgt & OD
The Estée Lauder Companies, Inc.
www.esteelauder.com



The Effective Business Writing program is an enjoyable and informative training session. The program provides participants with the necessary tools to improve their business communication. Feedback from employees, having attended a session, has been positive and confirms that they are using the skills learned in the program. Rich Atkins takes a subject that can be tedious and makes it humorous and easy to understand.

Mary Ellen Fisher, Senior Instructional Designer
Cablevision University/Bethpage
www.cablevision.com




Effective Presentation Skills had a memorable impact on the participants. Some of the comments included, "the instructor genuinely cared about our success," "the class was enjoyable and should be offered more frequently," "would like to say thank you, this course was helpful and should be offered to every sales rep in my area."

Dr. Atkins is a motivational and inspirational speaker and educator. I look forward to having him back again.

K. Deneen Bennett
Manager Training & Development
Madison Square Garden
www.thegarden.com



I am so impressed with your presentation skills. Please use me for any references. I'm more than happy to sing your praises!

Barbara Ann Dillon
Director of Human Resources & Administration
LIPA - Long Island Power Authority
www.lipower.org



The course went very well. Your flexibility in working with the supervisors contributed to their success. The participants have all made positive comments regarding what they learned. I have observed a significant improvement in their presentation of ideas. They clearly introduce the subject, provide background information and state their expectations. Their written communication has also shown a big improvement. Your course was a great help. I would be happy to recommend you to others who may be considering your courses.

John Walsh, former Section Manager
Protective Systems Testing
Consolidated Edison Co. of New York
www.coned.com



ALA Scientific
Great class for my company! Each employee showed improved sales skills over the four-week class. Rich Atkins was always a pleasure to deal with. I look forward to a long lasting business relationship with Improving Communications.

Jessica Weissman, Office Manager
ALA Scientific Instruments, Inc.
www.alascience.com

Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future.

Alan M. Kriegstein, President
ALA Scientific Instruments, Inc.
www.alascience.com



Society of Technical Writers
I have been in the Technical Writing field for over twenty years and I learned some grammar rules that I did not know. You strengthened the fact that it is never too late to learn. Your approach to a very stale subject is very engaging and fun, and you bring out the best in people with your examples. I look forward to your upcoming courses.

Joseph Venusto, President
Society for Technical Communication (STC)
Long Island Chapter
www.geocities.com/stc_li



Working with Dr. Atkins of Improving Communications has been a very positive experience. Everything about the program is exemplary! Managers have made it a point to tell me how pleased they are with the improvements made in the communications skills of the participants.

The Professional Development Workshop is an extremely effective program. The participants are looking forward to follow-up sessions with Dr. Atkins and we recommend his programs.

Heather Ragone
Training Manager
Network General
www.networkgeneral.com



Scholastic
I couldn't be more delighted. Working with Improving Communications and Richard Atkins has been a splendidly positive experience, where my expectations were exceeded. I unequivocally recommend Improving Communications and Richard Atkins to those interested in improving their written or verbal communication skills.

Leslie Budnick, Associate Editor
Scholastic Books
www.scholastic.com



Scholastic Thank you again for your presentation. I have had so many managers come to me and say how they thought you were talking directly to them! So, we are inspired to keep improving our communication skills and appreciate your direction.

Eileen Pevarski, Director of Human Resource
The Hotel Roanoke & Conference Center
www.HotelRoanoke.com



SFLIC It was an extreme pleasure to have you as part of the "Communication Enhancement Training Program." Your presentation was excellent and well received by the staff.

Courtney C. Crouch, Jr., President
Selected Funeral and Life Insurance Company
www.sflic.net



Pierce Coach Line Our drivers now practice the ideas from the presentation on Customer Service every day. Because of the thoroughness and knowledge of the material presented, it has definitely made a lasting impression on our staff. It has meant a much friendlier reputation and a higher degree of trust between our customers and drivers. It has helped to improve our relationships with the communities that we service.

Troy Pierce, Operations Director
Pierce Coach Line
www.piercecoachline.com



MSC Software Dr. Richard Atkins is the consultant I used for his Improving Customer Service training. I received very positive feedback from the training attendees and it has been a pleasure working with Richard, so I highly recommend him and his services for the future.

Marinos Stylianou, Ph.D., Director - Field Technical Operations, North America
MSC Software Corp.
www.mscsoftware.com



Bay State Dental Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.

Dr. Kevin Coughlin, DMD, FAGD, MBA
Baystate Dental
www.baystate-dental.com



Maimonides Medical Center
The training was a huge success!! The employees were able to obtain a new sense of confidence from the courses given by Improving Communications. They are now willing and able to communicate their ideas and concerns. Their input has given us the opportunity to implement new strategies and procedures to improve our services.

Thank you for your professionalism and commitment to excellence.

Raquel Collado, PHR
Labor Relations Associate

Maimonides Medical Center
www.maimonidesmed.org




Cortland University
After a two-day seminar, our attendees remained in their seats wanting more from Dr Atkins. His direct, yet challenging approach to presenting topics seemed to mesmerize the participants. Many very lively discussions were part of our workshop's context. Personally, I am very interested in re-booking this type of experience every year for new leaders to undergo!

Michael J. Whitlock
Director of Fay Corey Union & Conferences
SUNY Cortland

I had the pleasure of attending one of Dr. Atkins's presentations at a recent CUPA-HR Chapter meeting. Dr. Atkins (Rich) made an immediate connection with everyone in attendance and I found it to be one of the most enlightening, inspiring and true-to-life presentations that I have seen. Immediately, I was able to apply things learned or re-learned in his session to my work and continue to draw upon his session.

Gary Evans
Associate Director of Human Resources
SUNY Cortland



SIU School of Medicine After two full days, five diverse training sessions, and a consultation with the leadership of one of our departments, I can say without a doubt that we certainly were given a worthwhile and valuable series of leadership and communication sessions by Dr. Atkins. Since the training, I have received unsolicited comments of appreciation for his message and his tips for improving communication and relationships in our various departments. It was a meaningful investment for our organization and is being used to jump start other organizational communication and training programs in the year to come. Thank you, Dr. Atkins.

Penny McCarty, SPHR
SIU (Southern Illinois University) School of Medicine




McHenry County College The workshop provided a unique approach to addresseing Diversity. The session was interactive, interesting and very informative, leaving participants with a greater understanding of the merits of diversity and an inspiration to continue to broaden that knowledge base.

Sandra Hess Moll
Director of Employment Services / Affirmative Action Coordinator
McHenry County College, Crystal Lake, IL





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