Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity, ownership, initiative, and success. In this class, supervisors and managers develop the people skills necessary to move their staff forward to the desired goal.In this class, supervisors and managers develop the people skills necessary to move their staff forward to the desired goal.
This session uses the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey of an individual’s productivity preferences and learning styles. The assessment identifies the individual’s work and learning preferences for 4 styles and 12 environmental and mindset preferences. These elements affect, positively or negatively, how each individual achieves and performs in work-based learning environments. They also affect the way in which individuals concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others.
Attendees will gain knowledge and skills required to:
Format—Leadership and Management Development is an 8-hour class for up to 15 people.
I received very positive feedback from the Improving Customer Service training attendees and it has been a pleasure working with Improving Communications, so I highly recommend Rich Atkins and his services for the future.Marinos Stylianou, Ph.D., Director – Field Technical Operations, North AmericaMSC Software Corp.