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WORKSHOP 1 : The Etiquette and Look of the Professional Workplace
- Phone Etiquette
- Voice Mail Etiquette
- Netiquette
- E-mail Etiquette
- Cubicle Etiquette
- Office Etiquette
- Gender Etiquette
- Professional Dress
- Business Casual and Defining Dress Code Policies
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WORKSHOP 2 : Professional Communication and Public Speaking
- Communication Skills
- Listening Skills
- Body Language - Non-Verbal Communication
- First and Lasting Impressions
- Business Introductions
- High-Impact Presentations
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WORKSHOP 3 : Improving Business Through Professionalism in Leadership
- New Supervisor: Skills for Success
- Supervising the Difficult Employee
- Effective Performance Management
- Business Etiquette
- Business Meeting Etiquette
- Business Networking
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WORKSHOP 4 : Personal Development for Increased Professionalism
- The Power of Attitude
- Business Ethics
- Time Management
- Overcoming Stress at Work
- Emotional Intelligence
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