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Effective Business Writing
Whether writing causes confusion, word choice is misleading, or communication in your business causes people to say, “What?” instead of, “I understand,” problems can arise in the workplace when employees try to communicate with colleagues and managers. To some, writing e-mails, letters, and memos can cause great difficulty.
Improved English skills mean increased customer and job satisfaction, more productive employees, an increased potential for advancement, and a public perception of greater expertise. The Effective Business Writing class is the solution. |
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Public Speaking: Improving Presentation Skills
Make a difference in how you communicate with others. Learn to use the power of the spoken word. Through practice, speakers develop polish and finesse, and as a result, their confidence builds.
The focus of this course is on how to organize ideas and increase the ability to speak clearly and convey a distinct message. Master the techniques to successfully plan, create and deliver high-impact presentations that resonate with the audience. |
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A Day of U-Based® Sales Training.
In the current environment, we have to be more efficient and effective. We need to network efficiently and start valuable long lasting prosperous relationships. We need techniques to close more business, more often and at higher transaction values. This day long class will give you great tactics and tips that you can use immediately to do exactly that.
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The U-Based® Sales full course
A series of 11 classes (3 hours each) that will provide the attendees with the processes required to become more effective in the sales process.
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A Day of Decision Making & Assertiveness
We need to be able to make decisions quickly and effectively. But how? By being able to access the situation, create deadlines, announce the choice and make sure we are doing what right for the organization.
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A Day of Body Language Training for Business Conversations
When our expectations aren’t met, we need to be able to have that important, sensitive conversation with our employee and get them on the right track. But how can we do it without high emotions and how do we know what the real issues are? Body Language.
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Improving Customer Service
Customer Service can be seen as an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations.
Make a difference in how you communicate with others. Learn to use the power of the spoken word. Through practice, speakers develop polish and finesse, and as a result, their confidence builds.
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Leadership & Management Development
Leaders and managers are responsible for people. Companies that value people and training know that their greatest asset is, in fact, the people that move the business closer to its vision.
Help the directors in your company develop the people skills necessary to move their staff to the business's desired goal. Provide training for them to improve as leaders and managers. |
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The Improving Communications Course
The best communicators are the ones who write and speak in a way that attracts and persuades others into action.
Take the Improving Communications Course—Master skills that are necessary in today’s competitive business environment. Learn to write and speak in a way that elevates you as a leader with increased confidence and enthusiasm. |
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Business English for Non-Native Speakers
Improved English skills mean increased customer and job satisfaction, more productive employees, an increased potential for advancement, and a public perception of greater expertise. The Improving Communications Business English for Non-Native Speakers Course is designed for professionals who know English - but need to express themselves more effectively. ESL staff will learn the tools necessary for positive exchange of ideas. |
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