Upcoming Webinars & Public Classes

ONLINE: Email Etiquette December 1, 202012:00 pm - 1:30 pm
ONLINE: Communicating Strategically December 2, 202012:00 pm - 1:30 pm
ONLINE: Advanced Presentation Skills January 5, 202110:00 am - 2:00 pm

All Upcoming Webinars & Public Classes

ONLINE: Business Grammar & Usage

Next Date : January 6, 2021 10:00 am - 2:00 pm Poor grammar shows a lack of attention to detail and ultimately can slow down communications as well as productivity.

Know the rules! Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interacti....

ONLINE: Behavioral Interviewing: Building a Consistent Framework and Process

Next Date : January 7, 2021 10:00 am - 2:00 pm

Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the me....

ONLINE: Running Effective Meetings

Next Date : January 11, 2021 10:00 am - 1:00 pm From the Leadership Online Series of Improving Communications

Making the best use of time is efficiency. All our work efforts are to increase productivity and reduce wasted time. As a result, the meetings we hold had better be important ones. Unlike “The Boy Who Cried ‘Wolf,’” our meeting attendees learn the value of what we do. We let them know by ....

ONLINE: Diversity - Building A Thriving Business Environment

Next Date : January 12, 2021 10:00 am - 2:00 pm

You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and at....

Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.

Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental