Corporate Training - Business Writing - Communication Skills

Corporate Training
“The Professional Development Workshop is an extremely effective program. The participants are looking forward to follow-up sessions with Dr. Atkins and we recommend his programs.”
Heather Ragone, Training Manager
Network General / www.networkgeneral.com

Services of Improving Communications

LEADERSHIP DEVELOPMENT


The Leadership and Management Development seminar uses the Building Excellence Survey. This tool assesses learning and productivity style in the following areas: perceptual, psychological, environmental, physiological, emotional, and sociological.

Leadership & Management Development
8-hour session
Purpose:
  • Highlights the value of effective management facing workplace challenges and culture
  • Examines managerial/leadership theories and practical application to day-to-day operations
  • Assesses Learning and Productivity Style (Perceptual, Psychological, Environmental, Physiological, Emotional, and Sociological) as applied to leading and managing
  • Examines and evaluates communication skills (listening, speaking, writing)
  • Provides models, tools, and activity-based application for organizing, decision-making, personal and professional goal setting, influencing, conflict resolution, performance evaluation / counseling, coaching, delegation, increasing motivation

Benefits
  • Increased self-knowledge, and understanding of others;
  • Better ability to work well, make decisions, and achieve results under pressure;
  • Strengthened communication skills;
  • Stronger and more confident abilities to organize, make decisions, set goals, influence, resolve conflict, evaluate performance and counsel, coach, delegate, and motivate.
Professional Development
Four 8-hour sessions
Purpose: Articulate limits and definitions of acceptable workplace practices and the value of having them;
  • Create a company-specific set of behavioral guidelines; and
  • Apply standards that govern workplace behavior to daily work situations.

WORKSHOP 1 - The Etiquette and Look of the Professional Workplace

OBJECTIVES
Participants will learn to:
  • Articulate limits and definitions of acceptable workplace practices and the value of having them;
  • Create a company-specific set of behavioral guidelines; and
  • Apply standards that govern workplace behavior to daily work situations.

TOPICS
  • Phone Etiquette
  • Voice Mail Etiquette
  • Netiquette
  • E-mail Etiquette
  • Cubicle Etiquette
  • Office Etiquette
  • Gender Etiquette
  • Professional Dress
  • Business Casual and Defining Dress Code Policies

WORKSHOP 2 - Professional Communication and Public Speaking

OBJECTIVES
Participants will learn to:
  • Sharpen skills for increased successful personal interactions through understanding different styles of communication;
  • Develop tools to build better relationships through listening and understanding others; and
  • Incorporate communication strategies to introduce and communicate information, making the best impression possible.

TOPICS
  • Communication Skills
  • Listening Skills
  • Body Language - Non-Verbal Communication
  • First and Lasting Impressions
  • Business Introductions
  • High-Impact Presentations

WORKSHOP 3 - Improving Business through Professionalism in Leadership

OBJECTIVES
Participants will learn to:
  • Learn to use necessary management skills (Planning, Organizing, Leading, Controlling);
  • Provide effective leadership through positive and specific communication; and
  • Develop and articulate a set of service guidelines and standards for daily workplace behavior and interactions.

TOPICS
  • New Supervisor: Skills for Success
  • Supervising the Difficult Employee
  • Effective Performance Management
  • Business Etiquette
  • Business Meeting Etiquette
  • Business Networking

WORKSHOP 4 - Personal Development for Increased Professionalism

OBJECTIVES
Participants will learn to:
  • Assess/evaluate thoughts and behavior as they relate to personal success;
  • Balance and prioritize personal and professional activities; and
  • Develop a greater understanding and application of personal interaction dynamics.

TOPICS
  • The Power of Attitude
  • Business Ethics
  • Time Management
  • Overcoming Stress at Work
  • Emotional Intelligence


info@improvingcommunications.com - 516.317.2900

Corporate Training - Business Writing - Communication Skills