Services
Businesses waste time and money because of communication problems, and people are unhappy as a result. Eighty percent of corporate waste can be attributed to deficient communication. Improving Communications business communication skills courses can help.
Business communications services such as Business Writing and Public Speaking training, ensure that individuals write and present clearly to audiences. Through Customer Service classes, attendees learn to serve clients more effectively—boosting satisfaction and long-term loyalty. Leadership sessions ensure that participants build character, while learning to guide teams, and model positive behavior across the organization. Our Selling Skills learning programs help you to generate repeat business while creating loyal customers. Staff Development training services sharpen employees’ skills and generates greater loyalty. An energetic and vibrant Speaker presentation can inspire audiences to pursue greater achievement and support meaningful business growth.
Providing business communication skills courses for individuals and businesses means:
- Increased perception of credibility
- High morale
- Consistent accuracy
- Saved time
- Increased profits
- Higher employee productivity
- Correctness
- Greater respect among staff and leaders
Business Writing
Public Speaking
Customer Service
Leadership
Selling Skills
Staff Development
Speakers Bureau
- Achieving Goals & Making That Difference
- Adventure (Motorcycle) Riding Through Life
- Assertiveness
- Building Your Brand
- Communication Essentials For Leaders
- De-Escalation and Customer Service
- Engage People With Your Message
- Finding Your Voice
- Key Principles of Internal and External Customer Service
- Managing Performance, Motivating With Praise
- MEDIA TERRORISM
- Positivity in Communication
- Principles of Networking
- Productivity Styles and Maximizing Efficiency
- Stress Reduction
- The (Monetary) Value of Clarity and Accuracy
- The Power of Attitude
- UB4me – Team Versus Self-Centeredness
- Unity in Diversity
- Using Emotional Intelligence To Build Better Rapport
“My team and I recently got the opportunity to spend a few hours with Rich from Improving Communications.
I can be a bit cynical when it comes to a stranger knowing what’s best for a team. Between that, and the fact that this was slated to be a social event, made me unsure of how it was going to go.
Rich knocked it out of the park. We had about 40 attendees and I think he knew us all by name by the end. He had us rooting for each other and working together in ways we’ve never been challenged. He has the ability to think on his feet and create teachable moments from even the most simple, slight opportunities.
That was the event. As for the impact, I feel that I’ve noticed an uptick in our team’s empathy and attention to each other’s needs, time, and work styles. Our leadership has been buzzing with energy and taking a more proactive, forward thinking approach to our day-to-day. It seems our few hours with Rich may have been a shakeup we needed.
Looking forward to future events. I’d encourage any organization to get to know this company. “
Working together in ways we’ve never been challenged.Dave Thompson - Senior Director of Employment & Inclusion, The Nicholas CenterUpcoming Classes
August 25, 20269:00 am EDT - 5:00 pm EDT
September 9, 20269:30 am EDT - 11:30 am EDT
September 9, 202612:30 pm EDT - 2:30 pm EDT
September 15, 202610:00 am EDT - 2:00 pm EDT