Upcoming Classes

ONLINE: Email Etiquette December 1, 202012:00 pm - 1:30 pm
ONLINE: Communicating Strategically December 2, 202012:00 pm - 1:30 pm
ONLINE: Advanced Presentation Skills January 5, 202110:00 am - 2:00 pm

Services

Businesses waste time and money because of communication problems, and people are unhappy as a result. Eighty percent of corporate waste can be attributed to deficient communication. Improving Communications training services can help.

Services such as Business Writing and Public Speaking training, ensure that individuals write and present clearly to audiences. Through Customer Service or Human Resources classes, attendees develop skills to serve clients more effectively, increasing retention and satisfaction. Leadership sessions ensure that participants build character and set positive examples for all. Staff Development training sharpens employees’ skills and generates greater loyalty. An energetic and vibrant Speaker inspires your audience to reach greater achievements and grow your business.

Providing communication skills training services for individuals and businesses means:

  • Increased perception of credibility
  • High morale
  • Consistent accuracy
  • Saved time
  • Increased profits
  • Higher employee productivity
  • Correctness
  • Greater respect among staff and leaders

Business Writing


Public Speaking


Customer Service


Staff Development


Leadership


Human Resources


Speakers Bureau

  • Achieving Goals & Making That Difference
  • Adventure (Motorcycle) Riding Through Life
  • Assertiveness
  • Building Your Brand
  • Communication Essentials For Leaders
  • Engage People With Your Message
  • Finding Your Voice
  • Key Principles of Internal and External Customer Service
  • Managing Performance, Motivating With Praise
  • MEDIA TERRORISM
  • Positivity in Communication
  • Principles of Networking
  • Productivity Styles and Maximizing Efficiency
  • Stress Reduction
  • The (Monetary) Value of Clarity and Accuracy
  • The Power of Attitude
  • UB4I – Team Versus Self-Centeredness
  • Unity in Diversity
  • Using Emotional Intelligence To Build Better Rapport

Our drivers now practice the ideas from the presentation on Customer Service every day. Because of the thoroughness and knowledge of the material presented, it has definitely made a lasting impression on our staff. It has meant a much friendlier reputation and a higher degree of trust between our customers and drivers. It has helped to improve our relationships with the communities that we service.

Troy Pierce, Operations DirectorPierce Coach Line / www.piercecoachline.com

Upcoming Classes

ONLINE: Email Etiquette December 1, 202012:00 pm - 1:30 pm
ONLINE: Communicating Strategically December 2, 202012:00 pm - 1:30 pm
ONLINE: Advanced Presentation Skills January 5, 202110:00 am - 2:00 pm