Dr. Atkins has delivered presentations to groups of all sizes throughout the nation on various topics having to do with communication skills. Consider using an Improving Communications motivational talk to get your meeting/conference started or ended in a way that delights audiences and leaves them with valuable information.




POSITIVE LANGUAGE & PERSONAL EFFECTIVENESS
  • Language use and its effects
  • Requests and Demands (should, must)
  • Positive vs. Negativity
  • Accurate vs. Inaccurate
  • Inclusive vs. Exclusive
  • Respectful vs. Disrespectful



POWER OF PRAISE
  • Facts about praise
  • Facts about lack of praise
  • Personal experiences
  • Formula for praise
  • New challenges
  • Praise letter activity



THE POWER OF ATTITUDE
  • Definition of attitude
  • Beliefs/attitudes discussion
  • History of attitude and its influences -- media terrorism
  • Evaluating beliefs (positive vs. negative)
  • Character building -- sources/methods/solutions



ANGER MANAGEMENT IN THE WORKPLACE
  • Learn causes of anger
  • Increase awareness of other perspectives (greater Emotional Intelligence)
  • Identify and increase behaviors to ensure a positive and pleasant atmosphere at work
  • Learn to sidestep temptation to become angry at others
  • Learn to prevent workplace anger
  • Personal Demands exercise/discussion



ASSERTIVENESS
  • Characteristics of assertive, passive (unassertive), and aggressive (overassertive) behavior
  • Scenarios/reactions discussion activity
  • Defining terms
  • Tips for behaving less aggressively
  • Tips for becoming more assertive



CONFLICT RESOLUTION
  • Resolve differences in a respectful way that will not alienate or hurt others.e
  • Scenario/discussion exercise
  • Definition of conflict
  • Ways of resolving conflict
  • Benefits of conflict
  • Barriers to resolving conflict
  • Tools for conflict resolution
  • Tools for resolving conflict for others



STRESS REDUCTION
  • Definition
  • Facts
  • Causes
  • Personal Stress Assessment
  • List Personal Causes ACTIVITY
  • Shifting Perceptions
  • List Time Wasting Activities
  • Setting Goals
  • Time Management
  • Prioritizing
  • Assessing Positive and Negative Influences
  • Action Plan



EMAIL ETIQUETTE
  • Benefits
  • Drawbacks
  • Language use - instant and text messaging
  • Basic E-mail Plans (direct, indirect, combination)
  • Paragraph Structure
  • Subject Lines
  • Use of CC and BCC
  • Communication style



Also:
MEDIA TERRORISM
DIVERSITY SENSITIVITY & AWARENESS



I would highly recommend the 'Power of Praise/Language of Happiness' Program presented by Dr. Richard Atkins of Improving Communications, LLC. This is excellent program for anyone wishing to improve communication skills in both professional and personal lives. His program is an inspiration to all of us who are trying to be more effective in communicating.
Maureen McDermott
Albany IPMA-HR




Dr. Atkins was great! He's got a wonderful way of tailoring his talks to your needs and your specific audience. Our brokers enjoyed every minute of the presentation. Thanks!
Jennifer Silliman
vFinance, Inc.




I received an enormous amount of positive feedback on your presentation.
Pam Newbold, President
Ohio CUPA-HR




Thanks once again for being such an important part of the success of our recent leadership conference. Your keynote really engaged the participants, got them thinking, and set the stage for our afternoon workshops. I appreciate your experience and confidence as a facilitator which allowed you to take some of our folks outside of their comfort zone in the afternoon workshop.
Jim Einhaus, Learning Consultant
Chesterfield University




Dr. Atkins, thank you for sharing "Language of Happiness and Power of Praise" with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members-there is nothing better than that! Thanks again.
Olga Otero, Chapter President
Human Resources Association of Palm Beach County (HRPBC)




"Great Energy! Deeply Motivating." "Have Him Back!" "Loved it! Best." These are just a few of the accolades you received when you spoke at the Austin Human Resource Management Association's Annual Conference on August 24th in Austin, Texas. Thank you Dr. Atkins for sharing with us your excellent presentation on "The Power of Praise".
Judy Alloway
VP, AHRMA Annual Conference 2007




Thanks for a great program. The feedback from JSAHR has been that it was an excellent, thought-provoking program and extremely entertaining. I will definitely recommend you for other SHRM chapters! Thanks again.
Carolyn Broderick, SPHR
Programming Chair, Jersey Shore Association for Human Resources (JSAHR)




Dr. Atkins's presentation was a highlight of our program year! His insight and the timeliness of the topic were very well received by all in attendance. Program evaluation ratings were 'Excellent' with handwritten comments requesting an encore performance! Superb includer!
Robin Eccleston, VP Programs
STAHR (SHRM), Binghamton, NY




I would highly recommend the 'Power of Praise/Language of Happiness' Program presented by Dr. Richard Atkins of Improving Communications, LLC. This is excellent program for anyone wishing to improve communication skills in both professional and personal lives. His program is an inspiration to all of us who are trying to be more effective in communicating.
Maureen McDermott
Albany IPMA-HR




Thank you for contributing to the success of the Fall 2006 Illinois CUPA-HR Conference. As our evening keynote speaker on Thursday, your presentations on 'The Language of Happiness and the Power of Praise' were enlightening and beneficial. I look forward to an ongoing relationship with you and your company, Improving Communications, LLC. Your time and commitment to our conference was much appreciated.
Lou Ester Petty
Illinois CUPA-HR




I have been in the Technical Writing field for over twenty years and I learned some grammar rules that I did not know. You strengthened the fact that it is never too late to learn. Your approach to a very stale subject is very engaging and fun, and you bring out the best in people with your examples. I look forward to your upcoming courses.
Joseph Venusto, President
Society for Technical Communication (STC)

Long Island Chapter



The material presented by Improving Communications was well-suited to our audience. Rich provided us with easy-to-use tools, and gave us the opportunity to practice them in the session. His use of humorous examples allowed us to laugh and drove home the concepts needed to improve our communications.
Barbara Saat, Co-Chair, Upstate New York Chapter CUPA-HR



I had the pleasure of attending one of Dr. Atkins's presentations at a recent CUPA-HR Chapter meeting. Dr. Atkins (Rich) made an immediate connection with everyone in attendance and I found it to be one of the most enlightening, inspiring and true-to-life presentations that I have seen. Immediately, I was able to apply things learned or re-learned in his session to my work and continue to draw upon his session.
Gary Evans, Associate Director of Human Resources, SUNY Cortland



I received an enormous amount of positive feedback on your presentation.
Pam Newbold, President
Ohio CUPA-HR




North Country Savings Bank has been working on improving the way our staff communicates with each other. The presentation I attended has given me new tools to bring back to my organization that I believe will help us to continue to move in the direction we wish to go. I would recommend the Improving Communications presentations to anyone who wishes to help his/her organization move in a positive direction.
Suzan McDermott, St. Lawrence Valley SHRMA



Wow!!! What a great presentation. You certainly got everyone thinking and talking! I've received great reviews on your evaluations. I'm so glad that we were able to work it out for you to be a part of our conference! Thanks again!
Debbie Cowan, Professional Development Director
Eastern Indiana Human Resources Association (EIHRA)




I received informal comments, verbally and through email, from members that they really enjoyed the session. All rated the speaker and the impact Good to Excellent.
Debbie Ryan Burke, Westchester Human Resources Management Association



I would highly recommend the 'Power of Praise/Language of Happiness' Program presented by Dr. Richard Atkins of Improving Communications, LLC. This is excellent program for anyone wishing to improve communication skills in both professional and personal lives. His program is an inspiration to all of us who are trying to be more effective in communicating.
Maureen McDermott, Albany IPMA-HR



Our conference participants found Dr. Atkins presentation to be both thought provoking and entertaining. He received high marks for his excellent presentation on Attitudes.
Cindy Taylor, Conference Program Chair
Virginia Chapter IPMA-HR




Thank you for sharing your ideas and experiences with our '07 conference participants. Your insights surrounding how to approach grammar and the need to put respect back into organization was a strategic match to the rest of the day's programs. Improving Communications is a needed topic of discussion in most organizations today. The Power of Praise program was a great way to bring Human Resource professionals back to what we need remind ourselves and our managers to do-Praise! The Board heard many wonderful comments about the program.
Judith C. Drake, PHR
Society for Human Resource Management of Tompkins County (SHRMTC)






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