The Effective Business Writing program means increased confidence, greater clarity, and the ability to be more succinct in writing.
The Effective Business Writing program is an enjoyable and informative training session. The program provides participants with the necessary tools to improve their business communication. Feedback from employees, having attended a session, has been positive and confirms that they are using the skills learned in the program. Rich Atkins takes a subject that can be tedious and makes it humorous and easy to understand.
Cablevision University/Bethpage / www.cablevision.com
In the Business English for Non-Native Speakers class, participants learn to express themselves to a varied audience, and be understood.
The training was a huge success! The employees were able to obtain a new sense of confidence from the courses given by Improving Communications. They are now willing and able to communicate their ideas and concerns. Their input has given us the opportunity to implement new strategies and procedures to improve our services. Thank you for your professionalism and commitment to excellence.
Maimonides Medical Center / www.maimonidesmed.org
Improving Customer service provides participants with new tools to meet an ever-increasing demand for problem-solving and making situations right again.
I received very positive feedback from the Improving Customer Service training attendees and it has been a pleasure working with Improving Communications, so I highly recommend Richard Atkins and his services for the future.
MSC Software Corp. / www.mscsoftware.com
Improving Communications provides tools for presenters to win an audience's attention and present to them on a topic they want to hear about.
Improving Presentation Skills had a memorable impact on the participants. Some of the comments included, "the instructor genuinely cared about our success," "the class was enjoyable and should be offered more frequently," "would like to say thank you, this course was helpful and should be offered to every sales rep in my area." Dr. Atkins is a motivational and inspirational speaker and educator. I look forward to having him back again.
Madison Square Garden / www.thegarden.com
Managers and leaders need the skills necessary to bring people from one place to another.
Dr. Atkins also taught the Management & Leadership Development course for Estée Lauder. His teaching methodology allows for participant interaction and small group discussions. He is a learner-focused instructor and takes personal interest in the progress of each of the students. I would recommend Dr. Atkins to any organization interested in quality, learner-centered communications training.
The Estée Lauder Companies, Inc. / www.esteelauder.com
Company meetings, conferences, and conventions require that the speakers/presenters engage the audience.
Thanks once again for being such an important part of the success of our recent leadership conference. Your keynote really engaged the participants, got them thinking, and set the stage for our afternoon workshops. I appreciate your experience and confidence as a facilitator which allowed you to take some of our folks outside of their comfort zone in the afternoon workshop.
Chesterfield University / www.chesterfield.gov
I couldn’t be more delighted! Working with Improving Communications and Richard Atkins has been a splendidly positive experience, where my expectations were exceeded. I unequivocally recommend Improving Communications and Richard Atkins to those interested in improving their written or verbal communication skills.
I am so impressed with your presentation skills. Please use me for any references. I’m more than happy to sing your praises!
Long Island Power Authority / www.lipower.org
Doing business with Improving Communications greatly improved our customer service representatives’ communication skills. They treat our clients and customers in a more mannerly way. Richard Atkins has improved our everyday behavior, both internally and externally.
Interstate National Dealer Services / www.inds.com
Thank you again for your presentation. I have had so many managers come to me and say how they thought you were talking directly to them! So, we are inspired to keep improving our communication skills and appreciate your direction.
The Hotel Roanoke & Conference Center / www.HotelRoanoke.com
Great class for my company! Each employee showed improved sales skills over the four-week class. Rich Atkins was always a pleasure to deal with. I look forward to a long lasting business relationship with Improving Communications.
ALA Scientific Instruments, Inc. / www.alascience.com
Dr. Atkins’s presentation was a highlight of our program year! His insight and the timeliness of the topic were very well received by all in attendance. Program evaluation ratings were ‘Excellent’ with handwritten comments requesting an encore performance! Superb includer!
Southern Tier Association for Human Resources (STAHR), Binghamton, NY
The course went very well. Your flexibility in working with the supervisors contributed to their success. The participants have all made positive comments regarding what they learned. I have observed a significant improvement in their presentation of ideas. They clearly introduce the subject, provide background information and state their expectations. Their written communication has also shown a big improvement. Your course was a great help. I would be happy to recommend you to others who may be considering your courses.
Consolidated Edison Co. of New York / www.coned.com
Thank you for contributing to the success of the Fall 2006 Conference. As our evening keynote speaker on Thursday, your presentations on ‘The Language of Happiness and the Power of Praise’ were enlightening and beneficial. I look forward to an ongoing relationship with you and your company, Improving Communications, LLC. Your time and commitment to our conference was much appreciated.
Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future.
ALA Scientific Instruments, Inc. / www.alascience.com
Dr. Atkins was responsive to the Estée Lauder Companies’ specific needs and immediately understood what we wanted to accomplish through the Improving Business Communication program. His knowledge of adult learning, the value of group interaction and support, as well as his technical competence in teaching English allowed him to create a training course that met and even exceeded our requirements. Students showed increased self-confidence and improvement in their ability to speak English. They were so enthused with their progress that they requested an advanced course.
The Estée Lauder Companies, Inc. / www.esteelauder.com
It was an extreme pleasure to have you as part of the “Communication Enhancement Training Program.” Your presentation was excellent and well received by the staff.
Selected Funeral and Life Insurance Company / www.sflic.net
I have been in the Technical Writing field for over twenty years and I learned some grammar rules that I did not know. You strengthened the fact that it is never too late to learn. Your approach to a very stale subject is very engaging and fun, and you bring out the best in people with your examples. I look forward to your upcoming courses.
Society for Technical Communication (STC), Long Island Chapter
Using this company targeted exactly what I was trying to say and helped me to organize it succinctly. It showed me the difference between an adequate job as compared to a real, professional job. I was very satisfied with the final collaboration.
Harding Real Estate Agency / www.homesatharding.com
Our drivers now practice the ideas from the presentation on Customer Service every day. Because of the thoroughness and knowledge of the material presented, it has definitely made a lasting impression on our staff. It has meant a much friendlier reputation and a higher degree of trust between our customers and drivers. It has helped to improve our relationships with the communities that we service.
Pierce Coach Line / www.piercecoachline.com
I had the pleasure of attending one of Dr. Atkins’s presentations at a recent meeting. Dr. Atkins (Rich) made an immediate connection with everyone in attendance and I found it to be one of the most enlightening, inspiring and true-to-life presentations that I have seen. Immediately, I was able to apply things learned or re-learned in his session to my work and continue to draw upon his session.
SUNY Cortland / www.cortland.edu
I received an enormous amount of positive feedback on your presentation.
I would highly recommend the ‘Power of Praise/Language of Happiness’ Program presented by Dr. Richard Atkins of Improving Communications, LLC. This is excellent program for anyone wishing to improve communication skills in both professional and personal lives. His program is an inspiration to all of us who are trying to be more effective in communicating.
International Public Management Association for Human Resources, Albany Capital Region Chapter
The material presented by Improving Communications was well-suited to our audience. Rich provided us with easy-to-use tools, and gave us the opportunity to practice them in the session. His use of humorous examples allowed us to laugh and drove home the concepts needed to improve our communications.
The presentation I attended has given me new tools to bring back to my organization that I believe will help us to continue to move in the direction we wish to go. I would recommend the Improving Communications presentations to anyone who wishes to help his/her organization move in a positive direction.
St. Lawrence Valley Human Resource Management Association (SLVHRMA)
Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Baystate Dental / www.baystate-dental.com
Working with Dr. Atkins of Improving Communications has been a very positive experience. Everything about the program is exemplary! Managers have made it a point to tell me how pleased they are with the improvements made in the communications skills of the participants. The Professional Development Workshop is an extremely effective program. The participants are looking forward to follow-up sessions with Dr. Atkins and we recommend his programs.
Network General / www.networkgeneral.com
Our conference participants found Dr. Atkins presentation to be both thought provoking and entertaining. He received high marks for his excellent presentation on Attitudes.
International Public Management Association for Human Resources, Virginia Chapter (IPMA-VA)
Wow!!! What a great presentation. You certainly got everyone thinking and talking! I’ve received great reviews on your evaluations. I’m so glad that we were able to work it out for you to be a part of our conference! Thanks again!
Eastern Indiana Human Resources Association (EIHRA)
Thank you for sharing your ideas and experiences with our '07 conference participants. Your insights surrounding how to approach grammar and the need to put respect back into organization was a strategic match to the rest of the day's programs. Improving Communications is a needed topic of discussion in most organizations today. The Power of Praise program was a great way to bring Human Resource professionals back to what we need remind ourselves and our managers to do—Praise! The Board heard many wonderful comments about the program.
Society for Human Resource Management of Tompkins County (SHRMTC)
I received informal comments, verbally and through email, from members that they really enjoyed the session. All rated the speaker and the impact Good to Excellent.
Westchester Human Resources Management Association (WHRMA)
The Diversity Sensitivity & Awareness Workshop was excellent. It provided a unique approach to addressing the topic. The session was interactive, interesting and very informative, leaving participants with a greater understanding of the merits of diversity and an inspiration to continue to broaden that knowledge base.
McHenry County College / www.mchenry.edu
After a two-day seminar, our attendees remained in their seats wanting more from Dr Atkins. His direct, yet challenging approach to presenting topics seemed to mesmerize the participants. Many very lively discussions were part of our workshop’s context. Personally, I am very interested in re-booking this type of experience every year for new leaders to undergo!
SUNY Cortland / www.cortland.edu
Dr. Atkins, thank you for sharing “Language of Happiness and Power of Praise” with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.
Human Resources Association of Palm Beach County (HRPBC)
“Great Energy! Deeply Motivating.” “Have Him Back!” “Loved it! Best.” These are just a few of the accolades you received when you spoke at the Austin Human Resource Management Association’s Annual Conference on August 24th in Austin, Texas. Thank you Dr. Atkins for sharing with us your excellent presentation on “The Power of Praise”.
Austin Human Resources Management Association Annual Conference 2007
Thanks for a great program. The feedback from JSAHR has been that it was an excellent, thought-provoking program and extremely entertaining. I will definitely recommend you for other SHRM chapters! Thanks again.
Jersey Shore Association for Human Resources (JSAHR)
Dr. Atkins was great! He’s got a wonderful way of tailoring his talks to your needs and your specific audience. Our brokers enjoyed every minute of the presentation. Thanks!
vFinance, Inc. / www.finance.com
After two full days, five diverse training sessions, and a consultation with the leadership of one of our departments, I can say without a doubt that we certainly were given a worthwhile and valuable series of leadership and communication sessions by Dr. Atkins. Since the training, I have received unsolicited comments of appreciation for his message and his tips for improving communication and relationships in our various departments. It was a meaningful investment for our organization and is being used to jump start other organizational communication and training programs in the year to come. Thank you, Dr. Atkins.
SIU School of Medicine / www.siumed.edu
Thank you so much again for the very engaging and informative course. The participants are still talking about how effective your Business Writing program is.
The Estée Lauder Companies / www.esteelauder.com
Dr. Atkins...provided an engaging and "fearless" arena for participants to discuss Diversity Sensitivity & Awareness and communication that surround these issues in the workplace.
Gateway Chapter of SHRM, Jersey City, NJ
Improving Communications provided the conference attendees with a unique and useful perspective on attitude, perception, and communication. It was a refreshing break from the industry-specific topics that can dominate conferences. Attendees reported both professional and personal benefit from the sessions led by Dr. Atkins.
Rhode Island Association of Facilities and Services for the Aging (RIAFSA)
Everyone in attendance was surprised by how Rich could make grammar and business writing so engaging. Every person reported the workshop exceeded expectations. The material and exercises were relevant to a mixed group of managers, faculty and staff. I highly recommend this program.
Georgian College, Barrie, Ontario
"As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow, thought provoking and value-added. His personable demeanor along with his humble spirit and obvious expertise make his sessions a gem that you cannot afford to pass up."
Paco Group, NYC
"Richard has an engaging presentation style and the New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his "Improving Customer Service" workshop. The workshop was interactive and lively, there were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others."
New Mexico International Society for Performance Improvement
"All attributes choices describe Richard-I tried to check all 7! I had the pleasure of working with Richard when he was a Guest Speaker for a annual conference. The Austin Human Resource Management Association was the audience for this conference. When the Conference planning began, Richard was creative in his concept for Our particular group, which is the local SHRM chapter. Richard was on the mark and on time for everything; all session formats and anything and everything else I needed from overviews, to the print version for the formal program. Richard contributed before, during, and after his formal presentation with Our membership by being friendly, engaging, willing to answer any questions asked. Richard made himself available to the general membership during a networking event, and even stayed for the closing ceremonies. The reviews of Richard's presentation were outstanding, and it was clear that Our membership would request him back without a second thought. As the Chair of the Speakers committee for this conference, Richard was personable, fun to work with, flexible and willing to help make our conference a success. I hope we can have him back soon!"
Austin Human Resource Management Association
"I attended a live, one-day workshop on Business Writing Skills / Grammar that Richard Atkins facilitated (and designed). I particularly noticed his passion and knowledge of the subject matter. He gave a well-organized presentation on the rules of grammar, provided opportunities to practice some of the skills, and encouraged an interactive and fun learning environment. Richard adeptly covered the breadth of this topic in just one day, which served as a valuable review and provided some revelations about bad writing habits that some of the participants had developed."
Custom Training Design
"Rich Atkins truly helped me evolve my writing style. Before I committed to Rich's seminars, I found myself unable to express myself in the way that I'd truly wanted. My problem was neither lack of thought nor ideas, but the inability to clearly communicate those thoughts and ideas. After working with Rich, I found myself able to more effectively connect both with clients and prospective clients alike. Thanks to Rich's expertise, my writing has improved by leaps and bounds. I would strongly recommend Improving Communication to anyone from people looking to improve their writing style to people looking to perfect it."
Abel Business Institute