Effective Communication is Empowering.

Using an activity-based approach (and a little humor) we offer personalized training focused on your business goals and objectives.

Upcoming Classes

Executive Presentation Skills November 27, 2018 10:15 AM - 08:45 PM
Improving Customer Service November 28, 2018 10:15 AM - 06:00 PM
Leadership & Management Development December 05, 2018 09:15 AM - 05:00 PM
Selling Skills ► Into Action December 05, 2018 09:15 AM - 05:00 PM

Services


Public Speaking

Improve presentation skills with visuals and persuasion.

Business Writing

Be clear and concise in writing to get results.

Customer Service

Exceed wants and needs to generate repeat sales.

Leadership

Lead, motivate, and inspire to achieve goals.

Human Resources

Drive human capital strategy to build the business.

Staff Development

Train and develop to upgrade the workforce.

Stay Connected

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WHO

WE ARE

Meet the Team

Improving Communications, a New York-based corporate training company comprised of superior, dedicated subject-matter experts, provides first-rate communication skills training for individuals and businesses to enhance skills and increase efficiency, growing profitability and creating a more pleasant and positive workplace environment.

Need a Speaker?

Use an Improving Communications talk to get your meeting/conference started or ended in a way that delights audiences and leaves them with valuable information.

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“I had the pleasure of attending one of Dr. Atkins’s presentations. Rich made an immediate connection with everyone in attendance and I found it to be one of the most enlightening, inspiring and true-to-life presentations that I have seen. Immediately, I was able to apply things learned or re-learned in his session to my work and continue to draw upon his session.”

Gary Evans, Associate Director of Human Resources

SUNY Cortland

THE Blog


Avoid Filler Words and Verbal Tics

When speaking in front of an audience, it can be very easy to fall back on filler words and verbal tics.  You probably don't even know tha....

Murphy’s Law of Email – Engaging Othe

When a potential customer sends an email, will your response automatically start a dialogue? How you present your response to that prospect....

Nick Beggs on Listening

Nick Beggs is an English musician, noted for playing the bass guitar and the Chapman Stick. He is a member of Kajagoogoo and formerly Iona a....