Effective Communication is Empowering.

Using an activity-based approach (and a little humor) we offer personalized training focused on your business goals and objectives.

Upcoming Classes

Diversity - Building A Thriving Business Environment December 12, 20199:15 am - 5:00 pm
Introduction to Public Speaking March 3, 20209:15 am - 5:00 pm
Improving Customer Service March 4, 20209:15 am - 5:00 pm
Leadership & Management Development March 5, 20209:15 am - 5:00 pm


Public Speaking

Improve presentation skills with visuals and persuasion.

Business Writing

Be clear and concise in writing to get results.

Customer Service

Exceed wants and needs to generate repeat sales.


Lead, motivate, and inspire your staff to achieve goals.

Human Resources Training

Drive human capital strategy to build the business.

Staff Development

Train and develop to upgrade the workforce.

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Meet the Team

Improving Communications, a New York-based corporate training company comprised of superior, dedicated subject-matter experts, provides first-rate communication skills training for individuals and businesses to enhance skills and increase efficiency, growing profitability and creating a more pleasant and positive workplace environment.

Need a Speaker?

Use an Improving Communications talk to get your meeting/conference started or ended in a way that delights audiences and leaves them with valuable information.

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“I had the pleasure of attending one of Dr. Atkins’s presentations. Rich made an immediate connection with everyone in attendance and I found it to be one of the most enlightening, inspiring and true-to-life presentations that I have seen. Immediately, I was able to apply things learned or re-learned in his session to my work and continue to draw upon his session.”

Gary Evans, Associate Director of Human Resources

SUNY Cortland

THE Blog

Epic Fail

What is an "Epic Fail"? The term, "FAIL" has become widely used as an Internet trope where people superimpose the word, "FAIL" on images of....

Entrepreneur Spotlight: Make It

It’s impressive when you encounter someone who turns dreams into reality. This week, we shine the spotlight on someone whose mind was spar....

Commonly Confused Words

Commonly Confused Words There are some words that are simply confusing. For instance, when a word has more than one spelling and/or multipl....

Avoiding Death by Powerpoint

Stacking the Deck! Many PowerPoint presentation slides used in executive presentations are just awful. Most people cannot read....