Effective Communication is Empowering.

Using an activity-based approach (and a little humor) we offer personalized training focused on your business goals and objectives.

Upcoming Classes

Executive Presentation Skills November 27, 2018 10:15 AM - 08:45 PM
Improving Customer Service November 28, 2018 10:15 AM - 06:00 PM
Leadership & Management Development December 05, 2018 09:15 AM - 05:00 PM
Selling Skills ► Into Action December 05, 2018 09:15 AM - 05:00 PM


Public Speaking

Improve presentation skills with visuals and persuasion.

Business Writing

Be clear and concise in writing to get results.

Customer Service

Exceed wants and needs to generate repeat sales.


Lead, motivate, and inspire to achieve goals.

Human Resources

Drive human capital strategy to build the business.

Staff Development

Train and develop to upgrade the workforce.

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Meet the Team

Improving Communications, a New York-based corporate training company comprised of superior, dedicated subject-matter experts, provides first-rate communication skills training for individuals and businesses to enhance skills and increase efficiency, growing profitability and creating a more pleasant and positive workplace environment.

Need a Speaker?

Use an Improving Communications talk to get your meeting/conference started or ended in a way that delights audiences and leaves them with valuable information.

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“I had the pleasure of attending one of Dr. Atkins’s presentations. Rich made an immediate connection with everyone in attendance and I found it to be one of the most enlightening, inspiring and true-to-life presentations that I have seen. Immediately, I was able to apply things learned or re-learned in his session to my work and continue to draw upon his session.”

Gary Evans, Associate Director of Human Resources

SUNY Cortland

THE Blog

Welcome Mark Fogel

Improving Communications would like to officially welcome Mark Fogel.   Mark Fogel is best known for his “HR with an Attitude”.....

Say What You Mean: Opinion and Fact

Opinion and Fact Depend On Audience Express opinion and fact in the correct settings to make your point effectively. For example, when exp....

Pauses – No Need To Avoid Silence

Use silence to add to the effectiveness of a speech. Silence is acceptable. Short pauses separate thoughts, and come before and after phra....