Effective Communication is Empowering.

Using an activity-based approach (and a little humor) we offer personalized training focused on your business goals and objectives.

Upcoming Classes

Negotiating Skills ► Into Action May 1, 20199:15 am - 5:00 pm
Leadership & Management Development June 6, 20199:15 am - 5:00 pm
Workplace Professionalism (Harassment Learning Program) May 15, 201910:00 am - 12:00 pm

Services


Public Speaking

Improve presentation skills with visuals and persuasion.

Business Writing

Be clear and concise in writing to get results.

Customer Service

Exceed wants and needs to generate repeat sales.

Leadership

Lead, motivate, and inspire to achieve goals.

Human Resources

Drive human capital strategy to build the business.

Staff Development

Train and develop to upgrade the workforce.

Stay Connected

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WHO

WE ARE

Meet the Team

Improving Communications, a New York-based corporate training company comprised of superior, dedicated subject-matter experts, provides first-rate communication skills training for individuals and businesses to enhance skills and increase efficiency, growing profitability and creating a more pleasant and positive workplace environment.

Need a Speaker?

Use an Improving Communications talk to get your meeting/conference started or ended in a way that delights audiences and leaves them with valuable information.

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“I had the pleasure of attending one of Dr. Atkins’s presentations. Rich made an immediate connection with everyone in attendance and I found it to be one of the most enlightening, inspiring and true-to-life presentations that I have seen. Immediately, I was able to apply things learned or re-learned in his session to my work and continue to draw upon his session.”

Gary Evans, Associate Director of Human Resources

SUNY Cortland

THE Blog


Something About You and I

We were forwarded a Wall Street Journal article about grammar in the workplace. It's so spot-on, that we had to share this paragraph bel....

p[roofreading youre werk to msk

The term, "FAIL" has become widely used as an Internet meme where people superimpose the word, "FAIL" on images of the unsuccessful, or th....

Making A Great First Impression

Every time you meet a new person, whether in person or on the phone, you are checked-out and immediately evaluated. Right then and there, th....

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