Improving Communications, a New York-based corporate training company comprised of superior, dedicated subject-matter experts, provides first-rate communication skills training for individuals and businesses to enhance skills and increase efficiency, growing profitability and creating a more pleasant and positive workplace environment.
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“I had the pleasure of attending one of Dr. Atkins’s presentations. Rich made an immediate connection with everyone in attendance and I found it to be one of the most enlightening, inspiring and true-to-life presentations that I have seen. Immediately, I was able to apply things learned or re-learned in his session to my work and continue to draw upon his session.”
Gary Evans, Associate Director of Human Resources
Customer Service FAILure occurs because representatives may not be well trained, and management may not be aware of the problem. These FAI....
When jargon and clichés are used to the point of being meaningless, they end up doing nothing more than wasting our time. You don't want t....