Effective Communication is Empowering.

Using an activity-based approach (and a little humor) we offer personalized training focused on your business goals and objectives.

Upcoming Classes

Workplace Professionalism (Harassment Learning Program) March 6, 201910:00 am - 12:00 pm
Introduction to Public Speaking March 13, 20199:15 am - 5:00 pm
Improving Customer Service March 19, 20199:15 am - 5:00 pm
Advanced Presentation Skills March 20, 20199:15 am - 5:00 pm


Public Speaking

Improve presentation skills with visuals and persuasion.

Business Writing

Be clear and concise in writing to get results.

Customer Service

Exceed wants and needs to generate repeat sales.


Lead, motivate, and inspire to achieve goals.

Human Resources

Drive human capital strategy to build the business.

Staff Development

Train and develop to upgrade the workforce.

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Meet the Team

Improving Communications, a New York-based corporate training company comprised of superior, dedicated subject-matter experts, provides first-rate communication skills training for individuals and businesses to enhance skills and increase efficiency, growing profitability and creating a more pleasant and positive workplace environment.

Need a Speaker?

Use an Improving Communications talk to get your meeting/conference started or ended in a way that delights audiences and leaves them with valuable information.

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“I had the pleasure of attending one of Dr. Atkins’s presentations. Rich made an immediate connection with everyone in attendance and I found it to be one of the most enlightening, inspiring and true-to-life presentations that I have seen. Immediately, I was able to apply things learned or re-learned in his session to my work and continue to draw upon his session.”

Gary Evans, Associate Director of Human Resources

SUNY Cortland

THE Blog

Carl Palmer on Listening

The Quieter You Are, the More You Will Hear Carl Palmer is one of the most respected rock drummers to emerge from Great Britain in the 1960....

Performance Evaluation –

Evaluating staff is crucial for setting standards and improving the organization. When a performance evaluation is carried out properly, tho....

Fifteenth Birthday – Than

Improving Communications is 15 years old! That’s a significant accomplishment. The Small Business Association claims that 30% of new busin....