Effective Communication is Empowering.

Using an activity-based approach (and a little humor) we offer personalized training focused on your business goals and objectives.

Upcoming Classes

Workplace Professionalism (Harassment Learning Program) September 12, 201910:00 am - 1:00 pm
Effective Business Writing September 17, 20199:15 am - 5:00 pm
Advanced Presentation Skills September 18, 20199:15 am - 5:00 pm
Executive Presentation Skills September 19, 20191:00 pm - 5:00 pm

Services


Public Speaking

Improve presentation skills with visuals and persuasion.

Business Writing

Be clear and concise in writing to get results.

Customer Service

Exceed wants and needs to generate repeat sales.

Leadership

Lead, motivate, and inspire to achieve goals.

Human Resources

Drive human capital strategy to build the business.

Staff Development

Train and develop to upgrade the workforce.

Stay Connected

Subscribe now to our Newsletter

WHO

WE ARE

Meet the Team

Improving Communications, a New York-based corporate training company comprised of superior, dedicated subject-matter experts, provides first-rate communication skills training for individuals and businesses to enhance skills and increase efficiency, growing profitability and creating a more pleasant and positive workplace environment.

Need a Speaker?

Use an Improving Communications talk to get your meeting/conference started or ended in a way that delights audiences and leaves them with valuable information.

See All Topics

“I had the pleasure of attending one of Dr. Atkins’s presentations. Rich made an immediate connection with everyone in attendance and I found it to be one of the most enlightening, inspiring and true-to-life presentations that I have seen. Immediately, I was able to apply things learned or re-learned in his session to my work and continue to draw upon his session.”

Gary Evans, Associate Director of Human Resources

SUNY Cortland

THE Blog


Greeting Your Audience

Before beginning a presentation, you may find yourself with a mind full of anxious thoughts, questioning what you should do first. As you ma....

Angry Customers: 3 Steps Custom

We’ve all dealt with angry customers. Whether you run a business or just work there, chances are if you’ve ever held a job that deals w....

How do you communicate value to

Nothing says “We don't care about you” more than the phone-spam call I got last week from one of the businesses that I use. The company ....