Upcoming Classes
January 21, 202510:00 am EST - 2:00 pm EST
January 22, 202510:00 am EST - 2:00 pm EST
February 4, 202510:00 am EST - 2:00 pm EST
February 5, 202510:00 am EST - 2:00 pm EST
About Improving Communications
At Improving Communications, we value excellence in our communication skills classes and in their facilitation. Our instructors are well-versed in the areas of business writing, public speaking/presentation skills, human resources, as well as sales and negotiation, and customer service.
Learn more about Improving Communications, our communication skills classes and our fantastic instructors.
Rich Atkins, Ed.D.
Rich Atkins is the Managing Director of Improving Communications, a New York-based corporate training firm that, in addition to Speaker Services, offers Business Writing, Public Speaking & Presentation Skills, Sales and Negotiation, Customer Service, Leadership, Staff Development, and Human Resources training. He is also the Director of Improving Communications UK and Improving Communications IE. Since 2007, Rich i.........
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John Epstein
A proud alumnus of Boston University with a BS in Finance, John Epstein possesses a wealth of knowledge and experience. His core competencies include consultative sales, negotiative consultation, public speaking, presentation skills, train-the-trainer programs, and learning content development. With over 30 years of experience in business-to-business sales and learning and development programs, John has facilitated programs on four continents, engaging with individuals from more than 25 countries..........
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Vanessa Miller
Vanessa Miller is a Learning and Development Consultant with extensive experience in instructor-led, virtual, and in person training as well as all facets of the instructional design process. Whether it’s skills training or knowledge transfer, Ms. Miller’s learner centric approach successfully engages participants. She has partnered with many prestigious organizations to deliver and design trainings that are stimulating, impactful and reflective..........
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Nathalie C. Lilavois, Ed.D.
Dr. Nathalie C. Lilavois is an educational consultant who provides workshops, presentations, webinars and 1:1 coaching/mentoring to districts and organizations. Dr. Lilavois has been an educator for thirty-four years as a teacher, principal, and district administrator. .........
Read MoreWe certainly were given a worthwhile and valuable series of leadership and communication sessions by Dr. Atkins. I have received comments of appreciation for his message and tips for improving communication and relationships. It was a meaningful investment for our organization and is being used to jump start other organizational communication and training programs. Thank you, Dr. Atkins.
Penny McCarty, SPHR, Assistant Director of Human ResourcesSIU School of MedicineUpcoming Classes
January 21, 202510:00 am EST - 2:00 pm EST
January 22, 202510:00 am EST - 2:00 pm EST
February 4, 202510:00 am EST - 2:00 pm EST
February 5, 202510:00 am EST - 2:00 pm EST