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THE Blog


Writing In Complete (or Incomplete) Sentences

Fragments and Run-Ons and Errors - Oh My! Writing In Complete--or Incomplete Sentences? To be sure any one sentence you write is correct and complete, ask yourself, "...

Respect the customer – How do you communicate value?

Nothing says “We don't care about you” like a robocall from a business that you actually use. One such call came from a company that provides a real estate ...

Are There Four Types of Diversity?

Yes, in general there are Four Diversity Types:  Internal, External, Organizational, and World View.  Before getting into that, how about a basic ...

Business Writing and Customer Service?

We made it through lockdown, but a lot has changed. Thanks to a lack of face-to-face and an increase in technology use, we find ourselves circling back to a reality wher...

College Students – Do They Have The Soft Skills They Need?

Please allow moment of contemplation as I think about the parallel between home life and work life. As we prepare to send our 18-year-old off to college, so many thought...

Action + Benefit = Motivate Your Audience

Why do people do anything? Most of us act because we want to accomplish something. If you take a sip of water, the goal was to quench your thirst. If someone wants to...

Communication Skills – Do We Need Them?

Why do we need communication skills? When we talk about communicating we are talking about the ability to give and to receive information effectively. If your words a...

3 Essentials for Negotiating in a Sale

“Let us never negotiate out of fear. But let us never fear to negotiate.” – John F. Kennedy When you work in sales, you already know that negotiation is essenti...

HR Transformation: The Future is Digital

A Live Event by Nvolve Group Digital Transformation – Have you heard that term a lot recently? The challenges we have faced in the last year demonstrate h...