Effective Communication is Empowering.

Using an activity-based approach (and a little humor) we offer personalized training focused on your business goals and objectives.

THE Blog


Presenting? It is all about storytelling

It happens all the time. You and your team are victorious over a problem you needed to solve - and now your boss wants you to present it and tell your story. As if it wa...

Understanding Others and Building Trust

Today the focus is going to be about building trust through understanding the style and the behaviors of co-workers, direct reports, and supervisors. We have talked b...

Work-Life Balance

What is work-life balance? Of course that question can be read in a totally sarcastic voice, because really, who has time for that? However, it is a real qu...

Basic Speech/Writing Plans

Insights About How to Deliver Information to Others When you're about to deliver information to people, whether it is written or spoken, remember that your audience w...

Defining Company Values

Do we really need to have company values? Having specific values creates a structure for the goals of the organization. They support the company’s vision and shape...

News Flash: You Don’t Have To Do Everything – Start Delegating!

We strive to be good leaders. A crucial quality that good leader's share is knowing how to delegate. Delegating is when managers use their position to assign tasks an...

Respect the customer – How do you communicate value?

Nothing says “We don't care about you” like a robocall from a business that you actually use. One such call came from a company that provides a real estate ...

Are There Four Types of Diversity?

Yes, in general there are Four Diversity Types:  Internal, External, Organizational, and World View.  Before getting into that, how about a basic ...