Effective Communication is Empowering.

Using an activity-based approach (and a little humor) we offer personalized training focused on your business goals and objectives.

THE Blog


How Can You Be More Assertive?

While leading an Improving Communications workshop recently, I asked a question that had hands flying up toward the sky from participants in the room: “How many of you ...

Our Negotiating Leverage Was Hidden In Plain Sight

The note came from the VP of Marketing at a global software company. My eyes widened as I read it. The VP wanted to meet and discuss a project that had three components;...

What’s the Purpose of Eye Contact?

What are your eyes doing during a presentation or a conversation? Think about it. Are they looking down at your hands or your notes? Do they gaze out the window or over ...

Jordan Rudess on Listening

At Improving Communications, we ask professional musicians to tell us about their "money maker;" their ability to listen and interact well with others. We ask these gifte...

Giving A Toast

Being asked to give a toast, whether at a conference, a birthday party, or a wedding, is always an honor. It sounds simple enough - just grab the microphone and say a few...

Text-Speak in the Workplace

All choices in communication are of terrific importance. Modern-day shorthand (text-speak) is very useful, and entirely appropriate. (Did that just say what I think it s...

What to Say to a Speaker

One of the biggest benefits of hearing someone speak live is the opportunity to meet and greet afterwards. Suddenly, you have access to someone you admire or is an exper...

Welcome Mark Fogel

Improving Communications would like to officially welcome Mark Fogel.   Mark Fogel is best known for his “HR with an Attitude”. His professional background i...