Tony Levin is an American musician, specializing in bass guitar, Chapman Stick and upright bass. He is best known for his work with King Crimson and Peter Gabriel, and cu...
“You should buy this product from my competitor.” These words came as a surprise to my customer, to say the least. Moreover, there is no doubt I would have been fired...
Disunity means that people have chosen sides. It becomes “Us and Them” or “We and They”. They have drawn lines and decided who is on their team, and who is on the...
Express opinion and fact in the correct settings to make your point effectively. Let's talk about Accuracy of Language! It's important to be precise with our words, esp...
We use numbers all the time. However, do you ever think about how you use numbers when writing? It is time to make a habit. Follow the accepted standards (listed bel...
Should your business's policies always be applied, in all cases, for all customers? Only company leadership can decide that. The most important thing when making business...
When a potential customer sends an email, will your response automatically start a dialogue? How you present your response to that prospect will determine whether or not ...
The Quieter You Are, the More You Will Hear Carl Palmer is one of the most respected rock drummers to emerge from Great Britain in the 1960s. He is a veteran of Emerson, ...
We were at the Great Wall of China. A gentleman in my tour group showed interest in a folding fan that a vendor near the Wall was selling. He wanted to bring home a souve...