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THE Blog


Greeting Your Audience

Before beginning a presentation, you may find yourself with a mind full of anxious thoughts, questioning what you should do first. As you make your way to the front of th...

Engage with Email

How to Engage Readers with Email (Or How To AVOID Alienating Others With Email)   When you send an email, do you build (or break) rapport? Will your writing au...

The Importance of Eye Contact When Speaking

Eye Contact - How Important Is It? There are a handful of techniques, tips, and tricks that can make anyone a more effective public speaker. A change in vocal tone and ...

Gender-Fair Language

Sexism, Discrimination, & Bias - OH MY! Gender Fair or Nonsexist language is the standard today. It means selecting words that are gender neutral or gender inclusive...

Fighting Nerves When You’re In Front of An Audience

When speaking in front of an audience, it’s very common to feel a wave of nerves intercept your brain and your body. Make sure you have the tools for fighting nerves. O...

Guitarist Steve Morse on Listening

Listening Is a Lot of Detective Work Steve Morse is a guitarist best known as the founder of the Dixie Dregs; and since 1994, the guitar player of Deep Purple. He was b...

Organization In Writing

Organize Your Writing Organization in writing means putting the information in an order that the audience will best understand. There are three basic ways to organize: ...

How do you communicate value to your customers?

Nothing says “We don't care about you” more than the phone-spam call I got last week from one of the businesses that I use. The company provides real estate tax reduc...