Why Write an Executive Summary? Executives are busy. The Executive Summary will decide if your ideas get attention. It is your chance to tell the reader why they want to ...
It’s common to get the rambles. Some people do it because they are nervous, and have trouble making concise points. Others will talk too much because they are not ...
What do selling superstars excellent customer service agents brilliant leaders have in common? Emotional Intelligence (EI) is the ability to perceive, asses...
Right before it’s your turn to give a speech, you may be tempted to squeeze in one more practice run of you presentation. You might find yourself reading through noteca...
We have talked before about the importance of the first impression for a customer that walks IN to your business. But what do you do for the one walking OUT? For the ...
It is said that one of the best ways to build rapport with an audience is by learning their names. Sounds easy, right? Can you remember thy name? Have you ever intro...
Attitude - noun Etymology: French, from Italian attitudine, literally, aptitude, from Late Latin aptitudin-, aptitudo fitness; a mental position with regard to a fact...
We have gone over making a good First Impression, but there is another area that we should cover. Making good Digital First Impressions. First impressions matter. ...
Every time you meet a new person, whether in person or on the phone, you are checked-out and immediately evaluated. Right then and there, that person forms an opinion. It...