Effective Communication is Empowering.

Using an activity-based approach (and a little humor) we offer personalized training focused on your business goals and objectives.

THE Blog


We’re Doing A January Giveaway

Did you miss our giveaway last month? In the month of December, we gave away a snazzy t-shirt to a lucky winner who subscribed to our email newsletter. But we figured, w...

A Calculated Risk in Selling

“You should buy this product from my competitor.” These words came as a surprise to my customer, to say the least. Moreover, there is no doubt I would have been fire...

Us and Them or We and They

Disunity means that people have chosen sides. It becomes “Us and Them” or “We and They”. They have drawn lines and decided who is on their team, and who is on the...

It’s Giveaway Time

'Tis the season of giving and with this time upon us, we want to give you the gift of stronger communication skills. An effective ability to communicate is vital in toda...

Accuracy with Language

Express opinion and fact in the correct settings to make your point effectively. For example, when expressing an opinion among friends, instead of saying that somethin...

Numbers When Writing

We use numbers all the time.  However, do you ever think about how you use numbers when writing?  It is time to make a habit. Follow the accepted standards (listed bel...

Love it! Buy it!

Make the sale easy. My client is the marketing manager of a prominent architectural firm. The firm designs high-profile buildings. Image is important in everything they ...

Four Tools to Bring to Your Next Networking Event

Your next networking event can feel like another thing on your to-do list. You may write it off as a waste of time, especially if you are going just for the free refreshm...

Our Customer Service Policy (Oh No!)

Should your business's policies always be applied, in all cases, for all customers? Only company leadership can decide that. The most important thing when making business...

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