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THE Blog


Stand Up For Yourself

You have a big presentation coming up, but it is not easy preparing yourself for it. Feeling anxious or being nervous before a speech is normal, and it may be written all...

Practice Makes Improvement

The research is done. The speech is ready. After piecing it all together, now comes the time to spend countless hours learning what to say during the actual presentation...

An Elephant in my pajamas?

Misplaced Modifiers Groucho Marx: “One morning I shot an elephant in my pajamas. How he got into my pajamas I’ll never know” The term “misplaced modifier” mea...

Greeting Your Audience

greet (someone or something) with open arms 1. To greet someone very happily and eagerly; to give someone a very warm, enthusiastic welcome. Before beginning a presen...

The Importance of Eye Contact When Speaking

Eye Contact - How Important Is It? There are a handful of techniques, tips, and tricks that can make anyone a more effective public speaker. A change in vocal tone and ...

Fighting Nerves When You’re In Front of An Audience

When speaking in front of an audience, it’s very common to feel a wave of nerves intercept your brain and your body. Make sure you have the tools for fighting nerves. O...

Guitarist Steve Morse on Listening

Listening Is a Lot of Detective Work Steve Morse is a guitarist best known as the founder of the Dixie Dregs; and since 1994, the guitar player of Deep Purple. ...

Organization In Writing

Organize Your Writing Organization in writing means putting the information in an order that the audience will best understand. There are three basic ways to organize: ...

Acknowledge – an Important Customer Service Principle

Acknowledge.   Many times, problem-solving interactions in businesses are moved directly to “the fix.” For some people, that is fine. After all, the cus...