Effective Communication is Empowering.

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THE Blog


Convince Your Audience – The Persuasive Speech

The goal of a persuasive speech or presentation is to influence and change the opinions and actions of others. Some examples of the persuasive speech include: a sermon, a...

Jargon & Clichés – Just Low-Hanging Fruit

When jargon and clichés are used to the point of being meaningless, they waste time and effort, and sometimes just add to the confusion. Let's "touch base" on the concep...

Good Customer Service = Good Information

Think about the last time you were in an airport, waiting in line to go through TSA security screening. In most cases, you knew everything you needed to know before getti...

What Do You Need – Leadership Characteristics

What LEADERSHIP CHARACTeristics Do You Need to be successful? In your career, you may find yourself responsible for leading and managing other people. There are a number ...

How to Give Great Presentations

How to Give Great Presentations When giving a presentation, there are four areas to consider to ensure that your audience gets the most value. These are: content, visual...

Pet Peeves

Does it bother you when people butcher the English Language, or make mistakes that could be avoided? For example: Do you find it irksome that the United States call...

Delegation👉 Why do some Leaders try to do everything themselves?

noun   del·e·ga·tion   \ de-li-ˈgā-shən \  : the act of giving control, authority, a job, a duty, etc., to another person Have...

Fifteenth Birthday – Thank You

Improving Communications is 15 years old! That’s a significant accomplishment. The Small Business Association claims that 30% of new businesses fail during the first tw...

Avoid Filler Words and Verbal Tics

When speaking in front of an audience, it can be very easy to fall back on filler words and verbal tics.  You probably don't even know that you are doing it! It...