Effective Communication is Empowering.

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THE Blog


Comma-Kazi: Punctuation, A Forgotten Art!

Punctuation plays a central role in conveying meaning to the reader. Punctuation provides structure and organization to the written language you use. How should this sent...

Bullying and Microaggressions in the Workplace

Workplace Bullying is repeated, health-harming mistreatment of one or more persons (the targets) by one or more perpetrators.   It is abusive conduct that is: ...

My BATNA Isn’t Good. Is Theirs?

Negotiators often fail to consider their Best Alternative to a Negotiated Agreement (BATNA) and the other side’s BATNA. Thinking through both BATNAs helps us determin...

How Can You Be More Assertive?

While leading an Improving Communications workshop recently, I asked a question that had hands flying up toward the sky from participants in the room: “How many of you...

NY State Required Sexual Harassment Training

Did you know that by October 9, of 2018, New York State employers will be required to implement annual sexual-harassment training for all employees? Sexual harassment tr...

Our Negotiating Leverage Was Hidden In Plain Sight

The note came from the VP of Marketing at a global software company. My eyes widened as I read it. The VP wanted to meet and discuss a project that had three components;...

What’s the Purpose of Eye Contact?

What are your eyes doing during a presentation or a conversation? Think about it. Are they looking down at your hands or your notes? Do they gaze out the window or over ...

Jordan Rudess on Listening

At Improving Communications, we ask professional musicians to tell us about their "money maker;" their ability to listen and interact well with others. We ask these gifte...

Giving A Toast

The act of giving a toast, whether at an event, a party, or a wedding, is an honor. While it may seem simple to grab the microphone and talk in front of a room filled wi...