Effective Communication is Empowering.

Using an activity-based approach (and a little humor) we offer personalized training focused on your business goals and objectives.

THE Blog


Positive Language In the Workplace

Positive language in the workplace is an essential tool for effective communication.  Positive Language is the use of words and phrases that convey positive and ...

The Customer Focused Mindset

What is a Mindset? A mindset is defined as the attitudes, inclinations, or beliefs of an individual. Those attitudes affect our actions. What is a&n...

Using Gender-Inclusive Language

Communication with gender-inclusive language is characterized by the use of language that is neutral and not biased towards any particular gender.  There ar...

Successful Cross Team Collaboration

The workplace has changed forever. Thanks to the internet and working from home – we are all very proficient at our use of technology to communicate. The latest tec...

Presentations and Bullet Points

PRESENTATIONS #1 WITH A BULLET! Putting together a presentation means figuring out how to communicate your ideas to your audience in a way that is easily understood a...

Presenting? It is all about storytelling

It happens all the time. You and your team are victorious over a problem you needed to solve - and now your boss wants you to present it and tell your story. As if it wa...

Understanding Others and Building Trust

Today the focus is going to be about building trust through understanding the style and the behaviors of co-workers, direct reports, and supervisors. We have talked b...

Work-Life Balance

What is work-life balance? Of course that question can be read in a totally sarcastic voice, because really, who has time for that? However, it is a real qu...

Basic Speech/Writing Plans

Insights About How to Deliver Information to Others When you're about to deliver information to people, whether it is written or spoken, remember that your audience w...