Please allow moment of contemplation as I think about the parallel between home life and work life. As we prepare to send our 18-year-old off to college, so many thought...
Why do people do anything? Most of us act because we want to accomplish something. If you take a sip of water, the goal was to quench your thirst. If someone wants to...
Why do we need communication skills? When we talk about communicating we are talking about the ability to give and to receive information effectively. If your words a...
“Let us never negotiate out of fear. But let us never fear to negotiate.” – John F. Kennedy When you work in sales, you already know that negotiation is essenti...
A Live Event by Nvolve Group Digital Transformation – Have you heard that term a lot recently? The challenges we have faced in the last year demonstrate h...
Use silence to add to the effectiveness of a speech. Dead air is not always "bad." Consider it the sound of the audience thinking. You may have heard it referred ...
Last week we showed you the 3 Essential Qualities For Good Customer Service. Check it out if you missed it. This week we are going to flesh it out a bit with more qua...
Pick Me! Pick Me! There are so many choices when companies are on the lookout for a new vendor. The question arises—what will make your company more attractive...
Great improvements can result from feedback. Feedback provides an outside viewpoint and fills the gaps in our own perspective. Senior executives often ignore the nee...