He walked toward me at the end of a productive workshop. Shaking my hand, he asked question that was very familiar to me, one I often hear after teaching a public speakin...
We’ve all dealt with angry customers. Whether you run a business or just work there, chances are if you’ve ever held a job that deals with customers, you’ve dealt w...
Mispronounced Words Words have power, but not only in what is said. How they are said can have more of an impact than you may realize. Correct pronunciation tells your ...
Strong leaders are understanding but assertive, patient while being persistent, and open-minded enough to accept new ideas while focused enough to accomplish finite goals...
Choosing the right word will guarantee that you will convey exactly what you mean, whereas choosing the incorrect word can sound wrong or can change the meaning of the s...
How you design your presentation can determine the success of the messages you want to share with your audience. This includes your visuals, from photos to graphs and cha...
Your Voice's Quality & Power How you use your voice can determine the success of your presentation. This includes your vocal quality and use of pauses or silence. Th...
Tony Levin is an American musician, specializing in bass guitar, Chapman Stick and upright bass. He is best known for his work with King Crimson and Peter Gabriel, and cu...