Sales 101 – Value, Benefits, or Results Statements The value lies in the benefits that the buyer gets. Some people may not realize why they buy “things.” Yes...
At Improving Communications, we know that in today’s climate, you are transitioning a significant portion of your workforce to a virtual environment. Working remotely...
This blog was written for Improving Communications by guest blogger Jeff Goldberg. While I typically share specific sales tips, tools and strategies for closing ...
Being able to communicate with people, and engaging in conversation is important in all walks of life. No matter the situation, having a likable, friendly presence w...
“I never do any public speaking,” the workshop attendee said to me. I knew he was mistaken. “Never?” “No,” he replied. “I never give presentations in...
Managers are often sent for training for new leadership roles. Entering a training for leadership roles they expect to learn ways to show strength, improve team perf...
The Annual Review is a Necessary Roadmap for Change - And We're Going Places! Evaluating staff is crucial for setting standards and improving the organization. When t...
Watch your facial expressions when people talk to you. We were 35,000 feet up in the air when the person sitting in the middle seat asked the flight attendant a simpl...
In my late twenties, fear stalled me in my work. Now I have the career of my dreams doing the very thing that caused me the most anxiety! It was the all-consumi...