Disunity means that people have chosen sides. It becomes “Us and Them” or “We and They”. They have drawn lines and decided who is on their team, and who is on the opposing team. This is most easily classified as simple, destructive conflict. Yes, LACK OF UNITY= CONFLICT. When in conflict, participants lose perspective (the … Read On >
Well lookie here… the Earth has revolved around the Sun once again! Three hundred sixty-five days have elapsed (or as the cast in the musical Rent would sing, “525,600 Minutes”). A year is a good marker for progress made. Once it’s completed, it all starts again. Happy New Year. Two thousand seventeen has been Improving Communications’ best year yet. We owe … Read On >
Listening skills require concentration. Focus lets the brain process the words. It is a two-part process, Hearing is only the first step.
It’s a best-practice reminder to help yourself before helping those around you. You’ll be much more useful to others, once you’re OK, right?
Address your needs first, so you can be of maximum use to others when needed. Even the FAA’s Passenger Safety Information Briefing always has people take care of their own needs first (like putting on oxygen masks, if needed), before helping those who need assistance.
Do we really need soft skills training? The answer is yes. We all could use improvement with these attributes. On the job, technical abilities are developed through repeated practice, but the skills that mean the most to people are not always addressed. These qualities include EI (Emotional Intelligence), personality traits, social graces, communication, language, personal … Read On >