Category: Human Resources

Are There Four Types of Diversity?

Posted by & filed under Diversity, Human Resources.
Four Types of Diversity

Yes, in general there are Four Diversity Types:  Internal, External, Organizational, and World View.  Before getting into that, how about a basic description of Diversity.  Diversity as a concept comes down to coexistence. It can be more clearly defined as acceptance and respect, from individuals or from a group. There will always be differences among groups of people and … Read On >

       

HR Transformation: The Future is Digital

Posted by & filed under Human Resources.
Digital Transformation

Digital Transformation – Have you heard that term a lot recently? Everyone involved in a business to adapt to support organizational goals.

       

Anger and Conflict Management

Posted by & filed under Human Resources, Leadership & Management.
Anger and Conflict Management

Just because anger is a valid emotion, that doesn’t mean there is no need to manage it. It is up to each one of us to take control of ourselves whether at work, at school, or at home as best as we can.

       

Soft Skills and Hard Dollars

Posted by & filed under Customer Service, Diversity, Human Resources, Leadership & Management.
Brain - Soft Skills

Do we really need soft skills training? The answer is yes. We all could use improvement with these attributes.

       

Respect, Listen, Empower, and Be Civil

Posted by & filed under Diversity, Human Resources.
Respect, Listen, Empower, Be Civil

re·spect    \ri-ˈspekt\     nouna feeling that someone is important, and should be treated in an appropriate way In the face of conflict and upset, we at Improving Communications have taken time to reflect on what has been happening in our nation, and how we can play a part in making the world a better place … Read On >

       

Communicating Value

Posted by & filed under Human Resources, Leadership & Management.
Communicating Value

Communicating Value: The value lies in the benefits that the buyer gets.

Some people may not realize why they buy “things.” Yes, it’s true. They THINK they’re only purchasing a thing, but they’re REALLY buying what the item can do for them.

       

Improving Communications Guide to Working Remotely

Posted by & filed under Human Resources, Leadership & Management.
working remotely

At Improving Communications, we know that in today’s climate, you are transitioning a significant portion of your workforce to a virtual environment. Working remotely has become reality for so many people, for your employees.

       

Tips for Conducting a Phone Interview

Posted by & filed under Human Resources, Leadership & Management, Sales Skills.
Conducting a Phone Interview

Phone interviews can be a great method to get knowledge about a candidate before making a decision to get them in for an interview in person.

       

NY State Required Sexual Harassment Training

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Sexual Harassment Training

Did you know that as of October 9, of 2019, New York State employers are required to implement annual sexual harassment prevention training for all employees?