Do we really need soft skills training? The answer is yes. We all could use improvement with these attributes.
Category:
Human Resources
Soft Skills and Hard Dollars
Posted by Rich Atkins & filed under Customer Service, Diversity, Human Resources, Leadership & Management.
Respect, Listen, Empower, and Be Civil
Posted by Rich Atkins & filed under Diversity, Human Resources.
re·spect \ri-ˈspekt\ nouna feeling that someone is important, and should be treated in an appropriate way In the face of conflict and upset, we at Improving Communications have taken time to reflect on what has been happening in our nation, and how we can play a part in making the world a better place … Read On >
Communicating Value
Posted by Rich Atkins & filed under Human Resources, Leadership & Management.
Communicating Value: The value lies in the benefits that the buyer gets.
Some people may not realize why they buy “things.” Yes, it’s true. They THINK they’re only purchasing a thing, but they’re REALLY buying what the item can do for them.
Improving Communications Guide to Working Remotely
Posted by Mark Fogel & filed under Human Resources, Leadership & Management.
At Improving Communications, we know that in today’s climate, you are transitioning a significant portion of your workforce to a virtual environment. Working remotely has become reality for so many people, for your employees.
Tips for Conducting a Phone Interview
Posted by Mark Fogel & filed under Human Resources, Leadership & Management, Sales Skills.
Phone interviews can be a great method to get knowledge about a candidate before making a decision to get them in for an interview in person.
NY State Required Sexual Harassment Training
Posted by Mark Fogel & filed under Human Resources.
Did you know that as of October 9, of 2019, New York State employers are required to implement annual sexual harassment prevention training for all employees?
Bullying and Microaggressions in the Workplace
Posted by Rich Atkins & filed under Human Resources, Leadership & Management.
Workplace bullying and microaggressions are serious issues that can significantly impact employees’ well-being and productivity. Bullying involves repeated, harmful mistreatment of individuals, characterized by threatening, humiliating, or intimidating behavior, work interference or sabotage, and verbal abuse. Addressing these behaviors is essential for creating a healthy, respectful, and inclusive work environment. Today we are going to … Read On >
Conducting a Behavioral Interview
Posted by Mark Fogel & filed under Human Resources.
The interview process is where you have the most control over creating your employee roster, so you’ll want to use the process to its best advantage. Behavioral-based interviewing is a technique used by many companies to identify candidates’ skills, attitudes, and values. This technique is used to assess the experience, as well as the decision-making ability … Read On >
How to Network Without Leaving the House
Posted by Jen Glantz & filed under Human Resources, Networking.
The main obstacle to networking is finding the time to do it. Meeting up for after-work happy hours, weekend conferences, or mid-day lunches, may not work with your schedule. If you are looking to maximize your time and effort, while also meeting new people in your industry, you may wish to rethink your on-line resources, … Read On >