It’s no secret that the workplace is changing every day. What does this mean for leaders? Well, it’s no longer enough to just be good at your job. You need to be a team player who can motivate and inspire your team. Think of it this way: technical skills are important, but it’s those “soft skills” … Read On >
What really motivates employees? When people are empowered and inspired, they take initiative and even feel a sense of ownership. Knowing what people really work for is a step toward achieving this goal.
When people come to a meeting, they expect it to have a point, to actually get things done, and not to drag on forever. When meetings meet these expectations, people are happy to attend and give their best.
When focused on a problem, and not getting anywhere, try these focus exercises. It will change the way you think when you return to the problem.
What constitutes effective feedback to an employee? Providing both positive and negative feedback is crucial for employees to enhance their strengths and address their weaknesses.
In the world of Customer Service, it is helpful when someone has a natural empathy for others, but it is even more important for them to develop strong Emotional Intelligence skills.
Ok, let’s go a little further on the theme from our last email about the Virtual Classroom. We are going to take it out of the area of learning, and into the workplace with some tips for running an effective Virtual Meeting! In today’s digital age, virtual meetings are a common tool for businesses and organizations. Technology has advanced a … Read On >
technical skills to do your job. You also need to have strong soft skills.
Your customer knows everything you need to know to close the sale. Learn to listen effectively, and you will be well on your way to closing those deals and building stronger relationships with your customers.