Category: Leadership & Management

Mastering Productivity: The Art of Running Effective Meetings

Posted by & filed under Human Resources, Leadership & Management, Public Speaking.
Running Effective Meetings

When people come to a meeting, they expect it to have a point, to actually get things done, and not to drag on forever. When meetings meet these expectations, people are happy to attend and give their best.

       

See Things Differently

Posted by & filed under Human Resources, Leadership & Management.

When focused on a problem, and not getting anywhere, try these focus exercises. It will change the way you think when you return to the problem.

       

Powerful and Effective Feedback: Excelling in the Craft of Performance Appraisals

Posted by & filed under Human Resources, Leadership & Management.
Giving Effective Feedback

What constitutes effective feedback to an employee? Providing both positive and negative feedback is crucial for employees to enhance their strengths and address their weaknesses.

       

Emotional Intelligence and Customer Service

Posted by & filed under Customer Service, Leadership & Management.
Customer Service in Times of Crisis

In the world of Customer Service, it is helpful when someone has a natural empathy for others, but it is even more important for them to develop strong Emotional Intelligence skills.

       

Running An Effective Virtual Meeting

Posted by & filed under Leadership & Management, Sales Skills.
Running Effective Virtual Meetings - Image by Swedish-Canadian Chamber of Commerce on Flickr

Ok, let’s go a little further on the theme from our last email about the Virtual Classroom. We are going to take it out of the area of learning, and into the workplace with some tips for running an effective Virtual Meeting! In today’s digital age, virtual meetings are a common tool for businesses and organizations. Technology has advanced a … Read On >

       

Hard Lessons on Soft Skills

Posted by & filed under Human Resources, Leadership & Management, Public Speaking.
Hard Lessons on Soft Skills

technical skills to do your job. You also need to have strong soft skills.

       

Sales and Listening

Posted by & filed under Leadership & Management, Sales Skills.
Sales and Listening Skills

Your customer knows everything you need to know to close the sale. Learn to listen effectively, and you will be well on your way to closing those deals and building stronger relationships with your customers.

       

Impact and Gravitas for Women: Executive Presence

Posted by & filed under Guest Blogger, Human Resources, Leadership & Management.
Impact and Gravitas for Women: Executive Presence

This blog was written for Improving Communications by guest bloggers Annie Fine & Cat Clancy. Gravitas was one of the ancient Roman virtues that denoted “seriousness”. It is also translated variously as weight, dignity, and importance and connotes restraint and moral rigor. It also conveys a sense of responsibility and commitment to the task. Wikipedia For all … Read On >

       

Using Gender-Inclusive Language

Posted by & filed under Business Writing, Diversity, Human Resources, Leadership & Management.
Gender-Inclusive Language: pexels-markus-winkler

Communication with gender-inclusive language is characterized by the use of language that is neutral and not biased towards any particular gender.  There are many reasons for using gender-inclusive language. One need is to nurture the growth of a more welcoming and respectful community for people of all genders. In our evolving social climate, gender-inclusive language also helps … Read On >