Category: Networking

Listening: One Cohesive Unit (Rod Morgenstein)

Posted by & filed under Customer Service, Leadership & Management, Music, Networking.
Rod Morgenstein

NOTE: As you read, apply Rod Morgenstein’s message of listening to your profession by substituting the discussion of “music” with “work,” and terms related to “musician” with “colleague.” Listening is the practice of being in the moment, in touch with my surroundings, and fully aware that I am part of a creative process that involves … Read On >


Remember Thy Name

Posted by & filed under Networking, Public Speaking.

It is said that one of the best ways to build rapport with an audience is by learning their names. Sounds easy, right? Can you remember thy name? Have you ever introduced yourself to people, shook a hand, and heard a name, just to forget seconds later? Chances are you have – it is human nature! … Read On >


Making A Great First Impression

Posted by & filed under Customer Service, Human Resources, Leadership & Management, Networking, Public Speaking.
First Impression

A first impression takes only seconds to form, and can be very difficult to change. Most importantly, that first interaction will set the tone for any opinion or relationship that may follow. Be prepared.


Guitarist Steve Morse on Listening

Posted by & filed under Customer Service, Leadership & Management, Music, Networking.
Steve Morse

Listening Is a Lot of Detective Work Steve Morse is a guitarist best known as the founder of the Dixie Dregs; and since 1994, the guitar player of Deep Purple. He was briefly a member of Kansas in the mid 1980s. Morse’s career has encompassed rock, country, funk, jazz, classical, and fusion of these musical genres. The … Read On >


Fifteenth Birthday – Thank You

Posted by & filed under Networking.

Improving Communications is 15 years old! That’s a significant accomplishment. The Small Business Association claims that 30% of new businesses fail during the first two years, 50% during the first five years and 66% during the first 10. We managed to get past a lot of hurdles, despite many standard new-business challenges. When Improving Communications … Read On >


Are Listening Skills a Lost Art?

Posted by & filed under Customer Service, Diversity, Leadership & Management, Music, Networking.
Lost Art of Listening

Listening skills require concentration. Focus lets the brain process the words. It is a two-part process, Hearing is only the first step.


Managing Audience Perception

Posted by & filed under Leadership & Management, Networking, Public Speaking.
Do as they Do

Audiences are composed of people, all of whom have different perceptions.