Make the sale easy. Making the sale can feel like an uphill battle—but it doesn’t have to. Throughout my career—from my early days in sales to my current role as a trainer in Sales, Negotiation, and Presentation Skills—I’ve discovered that making the sale doesn’t have to feel like an uphill battle. In fact, truly effortless … Read On >
In any negotiation, be prepared to stay in control and make well-informed decisions. A clear plan, a firm understanding of your goals, and knowing your limits are essential. Being prepared gives you the confidence to navigate the negotiation process effectively and reach the best outcome. What is your commitment? Have you ever noticed how buying … Read On >
Public speaking skills are not just for speeches. Learn why.
Leland Sklar is a legendary American bassist known for his extensive session work and live performances with a wide range of artists. With a career spanning over five decades, he has played with icons like James Taylor, Phil Collins, Toto, and Jackson Browne. (And so many more.) Sklar’s distinctive style and technical prowess have made … Read On >
Networking events offer more than just small talk and some snacks; they are opportunities to build valuable connections and nurture relationships.
Find out why mastering soft skills for sales is crucial for sales professionals seeking to build rapport and forge lasting client relationships.
Ok, let’s go a little further on the theme from our last email about the Virtual Classroom. We are going to take it out of the area of learning, and into the workplace with some tips for running an effective Virtual Meeting! In today’s digital age, virtual meetings are a common tool for businesses and organizations. Technology has advanced a … Read On >
Providing excellent customer service is crucial for the success of any business. It means goes beyond meeting basic expectations and creating remarkable experiences that leave a lasting impression. One effective strategy is to give customers the Illusion of Choice.
Customer experience (CX) is a complex and multi-faceted concept. It encompasses everything from the customer’s first interaction with a company to their last. But at its core, CX is all about how customers feel. There are three key pieces to CX: 1. Success Success is the degree to which customers are able to accomplish their … Read On >