Public speaking skills are not just for speeches. Learn why.
Category:
Sales Skills
Public Speaking Skills Are More Than Just Speeches
Posted by Rich Atkins & filed under Public Speaking, Sales Skills.
Leland Sklar: Listening Is the Essence Of My Job
Posted by Rich Atkins & filed under Networking, Sales Skills.
Leland Sklar is a legendary American bassist known for his extensive session work and live performances with a wide range of artists. With a career spanning over five decades, he has played with icons like James Taylor, Phil Collins, Toto, and Jackson Browne. (And so many more.) Sklar’s distinctive style and technical prowess have made … Read On >
Networking Tools – How to Secure Event Success
Posted by Jen Glantz & filed under Sales Skills.
Networking events offer more than just small talk and some snacks; they are opportunities to build valuable connections and nurture relationships.
Running An Effective Virtual Meeting
Posted by Patricia McCormack & filed under Leadership & Management, Sales Skills.
Ok, let’s go a little further on the theme from our last email about the Virtual Classroom. We are going to take it out of the area of learning, and into the workplace with some tips for running an effective Virtual Meeting! In today’s digital age, virtual meetings are a common tool for businesses and organizations. Technology has advanced a … Read On >
The Power of Good Customer Service: The Illusion of Choice
Posted by Rich Atkins & filed under Customer Service, Sales Skills.
Providing excellent customer service is crucial for the success of any business. It means goes beyond meeting basic expectations and creating remarkable experiences that leave a lasting impression. One effective strategy is to give customers the Illusion of Choice.
3 Pieces of Customer Experience
Posted by Patricia McCormack & filed under Customer Service, Sales Skills.
Customer experience (CX) is a complex and multi-faceted concept. It encompasses everything from the customer’s first interaction with a company to their last. But at its core, CX is all about how customers feel. There are three key pieces to CX: 1. Success Success is the degree to which customers are able to accomplish their … Read On >
Sales and Listening
Posted by Rich Atkins & filed under Leadership & Management, Sales Skills.
Your customer knows everything you need to know to close the sale. Learn to listen effectively, and you will be well on your way to closing those deals and building stronger relationships with your customers.
Positive Language In the Workplace
Posted by Patricia McCormack & filed under Business Writing, Public Speaking, Sales Skills.
Positive language in the workplace, an essential tool for effective communication. Creating a welcoming atmosphere where people feel valued.
The Customer Focused Mindset
Posted by Patricia McCormack & filed under Sales Skills, Services.
What is a Mindset? A mindset is defined as the attitudes, inclinations, or beliefs of an individual. Those attitudes affect our actions. What is a Customer-Focused Mindset? A Customer-Focused Mindset is when attitudes and beliefs are aligned to help your customers in any way possible. Accordingly, you make sure they are confident that they are being treated with care and … Read On >