... Knocked it out of the park.

“My team and I recently got the opportunity to spend a few hours with Rich from Improving Communications.

I can be a bit cynical when it comes to a stranger knowing what’s best for a team. Between that, and the fact that this was slated to be a social event, made me unsure of how it was going to go.

Rich knocked it out of the park. We had about 40 attendees and I think he knew us all by name by the end. He had us rooting for each other and working together in ways we’ve never been challenged. He has the ability to think on his feet and create teachable moments from even the most simple, slight opportunities.

That was the event. As for the impact, I feel that I’ve noticed an uptick in our team’s empathy and attention to each other’s needs, time, and work styles. Our leadership has been buzzing with energy and taking a more proactive, forward thinking approach to our day-to-day. It seems our few hours with Rich may have been a shakeup we needed.

Looking forward to future events. I’d encourage any organization to get to know this company. “

Connecting "Real World" Problems

Your class was done so well. The entire day went by so fast! The personal stories added a great way to connect “Real World” problems to the text.

You have changed my life! As long as I try to stick to your mantras, not only are my presentations better, but they are also so much easier to produce and reproduce in ppt. A great big thank you for making my daily work so much easier and more fun!

My perspective on written communications has improved.

I just wanted to tell you how much I enjoyed your class. My perspective on written communications has improved. This enlightenment will enable me to be a more effective communicator. Thanks again.

The Effective Business Writing program means increased confidence, greater clarity, and the ability to be more succinct in writing.

The Effective Business Writing program is an enjoyable and informative training session. The program provides participants with the necessary tools to improve their business communication. Feedback from employees, having attended a session, has been positive and confirms that they are using the skills learned in the program. Rich Atkins takes a subject that can be tedious and makes it humorous and easy to understand.

The Improving Customer Service class provides participants with new tools to meet an ever-increasing demand for problem-solving and making situations right again.I received very positive feedback from the Improving Customer Service training attendees and it has been a pleasure working with Improving Communications, so I highly recommend Rich Atkins and his services for the future.