“Service” simply means ”work done for another.“
We transition from customer to service provider numerous times every day. That’s a great chance to learn about how you want to provide service to your customers (internal and external). Ask yourself what you like/don’t like about some of your service providers’ qualities. Doing this will help you define how you provide service to others.
How YOU Can Create a Service Image
The following can help to create a positive service image
GREET people
Make eye contact
Use a positive, courteous, helpful tone and actions
This information is from the Improving Customer Service class. If you’re looking for ways to improve your communication skills, register for one of our public classes.
Subscribe to the IC weekly newsletter for tips and advice on your communication skills!
Effective communication is empowering. Get started on your path to being more clear, brief, and effective.
Upcoming Classes