Class Description

As you deliver this information, you are coached to improve your public-speaking style in these (and a few other) areas: body language, posture, word choice, confidence, eye contact, verbal tics/filler words, and volume. You will be coached to overhaul your content and visual aids (frequently PowerPoint) used during the presentation by: stating your purpose clearly, reducing the amount of text on slides, making messages more user-friendly, and choosing best graphics to support message. Attendees Will Be Able To:

• Increase abilities to deliver engaging and motivating presentations, inspiring all to deliver better service;
• Convey genuine enthusiasm and sincerity to get true buy-in from the audience;
• Strengthen professionalism and formality, enhancing capabilities and elevating the level of support; and
• Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.