Class Description

WEBINAR: Communicating Strategically

Next Date:April 14, 202012:00 pm - 1:00 pm

Communications Skills Webinars

Communicating Strategically

Here, we will learn how to “sell” your ideas to others based on the benefits of acting on them introduce and reinforce the use of Action-Benefit Statements to motivate the audience. We will go over the value and practice of using language that is understandable and that speaks to the recipients’ interests.

  • Using calls to action (CTA).
  • Speaking in UB4me™, second-person language (YOU) — removing first person (I, me, my).
  • Offering Respect, Control, and Options.


Register for this class, you will be sent WEBINAR login instructions prior to the class date.

VENUE: Online Webinar

Register Now

Details Price Qty
Tuesday, April 14, Webinar $49.00 (USD)  

I received very positive feedback from the Improving Customer Service training attendees and it has been a pleasure working with Improving Communications, so I highly recommend Rich Atkins and his services for the future.

Marinos Stylianou, Ph.D., Director – Field Technical Operations, North AmericaMSC Software Corp.