Class Description

ONLINE: Behavioral Interviewing: Building a Consistent Framework and Process

Next Date:July 16, 202410:00 am EDT - 2:00 pm EDT

Learn about behavioral vs. traditional interviewing, and how to incorporate and develop interviewing skills to ensure that you find the right candidate for the job.

Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.

In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.


Participants will be able to:

  • Build a consistent framework and process to ensure an unbiased candidate experience;
  • Choose job specifications and determine how success will be measured (skills);
  • Identify characteristics and qualities that will support the required skills;
  • Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
  • Review legal and appropriate interviewing etiquette/guidelines, including social media research;
  • Screen candidates, using resumes and phone interviews; and
  • Conduct successful role-play Behavioral Interviews in class.
Classes will include:
  • Workbooks for future reference and study.
  • Workshop / role play with actual interview scenarios to assist in internalizing data.
  • Time for individual questions and concerns to aid in personalizing tactics.

Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.

Register for this class and you will be sent ONLINE login instructions prior to the class date.


VENUE: Online

Register Now

Details Price Qty
ONLINE: July 16, 2024 $399.00 USD  
ONLINE: October 9, 2024 $399.00 USD  

“My team and I recently got the opportunity to spend a few hours with Rich from Improving Communications.

I can be a bit cynical when it comes to a stranger knowing what’s best for a team. Between that, and the fact that this was slated to be a social event, made me unsure of how it was going to go.

Rich knocked it out of the park. We had about 40 attendees and I think he knew us all by name by the end. He had us rooting for each other and working together in ways we’ve never been challenged. He has the ability to think on his feet and create teachable moments from even the most simple, slight opportunities.

That was the event. As for the impact, I feel that I’ve noticed an uptick in our team’s empathy and attention to each other’s needs, time, and work styles. Our leadership has been buzzing with energy and taking a more proactive, forward thinking approach to our day-to-day. It seems our few hours with Rich may have been a shakeup we needed.

Looking forward to future events. I’d encourage any organization to get to know this company. “

Working together in ways we’ve never been challenged.Dave Thompson - Senior Director of Employment & Inclusion, The Nicholas Center