Class Description

ONLINE: Behavioral Interviewing: Building a Consistent Framework and Process

Next Date:January 7, 202110:00 am - 2:00 pm

Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.

In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.


Participants will be able to:

  • Build a consistent framework and process to ensure an unbiased candidate experience;
  • Choose job specifications and determine how success will be measured (skills);
  • Identify characteristics and qualities that will support the required skills;
  • Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
  • Review legal and appropriate interviewing etiquette/guidelines, including social media research;
  • Screen candidates, using resumes and phone interviews; and
  • Conduct successful role-play Behavioral Interviews in class.
Classes will include:
  • Workbooks for future reference and study.
  • Workshop / role play with actual interview scenarios to assist in internalizing data.
  • Time for individual questions and concerns to aid in personalizing tactics.

Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Online Format—Résumé Writing, Networking, & Interviewing Workshop is a 4-hour online interactive class.

VENUE: Online Webinar

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Details Price Qty
ONLINE: January 07, 2021 $399.00 (USD)  
ONLINE: March 11, 2021 $399.00 (USD)  
ONLINE: May 05, 2021 $399.00 (USD)  
ONLINE: July 08, 2021 $399.00 (USD)  
ONLINE: September 07, 2021 $399.00 (USD)  
ONLINE: November 03, 2021 $399.00 (USD)  

Great class for my company! Each employee showed improved sales skills over the four-week class. Rich Atkins was always a pleasure to deal with. I look forward to a long lasting business relationship with Improving Communications.

Jessica Weissman, Office ManagerALA Scientific Instruments, Inc.