Next Date:January 15, 202510:00 am EST - 2:00 pm EST
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.
The Improving Customer Service class provides participants with new tools to meet an ever-increasing demand for problem-solving and making situations right again.I received very positive feedback from the Improving Customer Service training attendees and it has been a pleasure working with Improving Communications, so I highly recommend Rich Atkins and his services for the future.
Marinos Stylianou, Ph.D.