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Class Description

ONLINE: Email Etiquette

Next Date:October 25, 20221:00 pm EDT - 2:30 pm EDT

Front-line communication affects public perception of every company.

This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction.

Attendees will be able to:

  • Write clearly, creating an greater public perception of expertise;
  • Be more efficient with written communication, reducing wasted time and adding to profitability; and
  • Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.

 

TOPICS

  • Benefits of using email
  • Purpose of E-mail
  • Steps to take before writing
  • Inflection in written messages
  • Effects of instant messaging and text messaging
  • Basic E-mail Plans
  • Subject Lines
  • Paragraph Structure
  • Details
  • Summary of Problem
  • Use of CC and BCC
  • TYPING IN ALL CAPS IS YELLING!
  • Proofreading

 

Online Format—Email Etiquette is a 90-minute interactive virtual class.

Register for this class and you will be sent ONLINE login instructions prior to the class date.
VENUE: Online

Register Now

Details Price Qty
Online: October 25, 2022 $125.00 (USD)  
Online: December 20, 2022 $125.00 (USD)  


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Thank you so much again for the very engaging and informative course. The participants are still talking about how effective your Business Writing program is.

Christina Treadway, Manager of Global Management StrategiesThe Estée Lauder Companies