Some experts estimate that the US economy wastes $75 billion annually because of poor English skills. Others say that 80 percent of corporate waste can be tied directly to ineffective communications.
A lot of focus has been put on speaking skills, because really, who writes anymore, right? Well, if you count emails, letters, reports, blogs, social media posts, brochures, slides, etc., so much communication takes place in writing!
In written and spoken communications, the goal is to reduce waste and contribute to making a more positive workplace.
Poor communication at work causes: absenteeism, turnover, conflict, tension, low productivity, complaints, wasted time, and low morale. Effective and strategic communication positively impacts every part of the organization: leadership, sales, external customer service, and the day-to-day interactions of all internal customers. By addressing and resolving communication problems, you and your business are moving toward building a more pleasant workplace environment and saving money at the same time.
Correct (or incorrect) grammar has a significant impact on you and your reader. Consider these statements:
Empower yourself. Be smart and learn what is correct.
First impressions are everything!! Do you want to be seen as sloppy? Careless? Lazy? Do you want to make people wonder: if you slack in your writing, what else do you slack in?
First impressions are everything!! Do you want to be seen as sloppy? Careless? Lazy? People wonder: if you make mistakes in your writing, where else will you make mistakes?
When a potential customer, client, or employer sees your written work, if there are errors, it could make you lose a chance to succeed (get the job, win the bid, make the sale). Everything you put in front of the public’s eyes is a reflection of you and your business.
This information is from the Business Grammar & Usage and the Communicating Strategically class curriculums. If you’re looking for ways to improve your communication skills, register for one of our public classes.
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