How it works

“What’s it like to work with Improving Communications?”

This is about results and values. Improving Communications is a different training experience from others. Attendees have to “put on the brakes” and examine how they communicate. Participants gain awareness in the instruction and take action to change how they communicate in practice segments of trainings. This is how people can advance their companies and themselves.

The process

Improving Communications provides “live” training programs for you/your staff. Living, breathing instructors will ensure that attendees learn and master new skills. Training programs are best taken as time-phased learning segments. We suggest dividing the amount of information over more than one session, because participants are better able to absorb and use it.

Expected Results

When clients work with Improving Communications, their internal and external communications become better than they were before. They increase credibility as a result.

Improving Communications' Values

  • Integrity – a firm adherence to a code of values.
  • Respect – a genuine care and regard for the feelings, wishes, rights, and traditions of all.
  • Family – the basic unit in society that provides the primary sources of inclusion, belonging, and love.
  • Positivity – an affirmative, optimistic, and inclusive attitude reflected in speech and behavior.
  • Empowerment – a focus on promoting self-actualization and encouraging people to grow stronger and more confident.
  • UB4me – placing the needs or wishes of others first.

The Improving Communications Approach

When you work with Improving Communications, you get what you need. First, we work with you to determine the problems you’re encountering, and the results you want to see. Then, training programs are designed, discussed, amended, and approved. Improving Communications delivers and measures the results. Then, we follow-up with new opportunities for growth. You will enjoy the learning process because you will see problems addressed and solved.

  • Your work is important, so any teaching is conducted onsite, keeping as much continuity as possible in your employees’ workday.
  • You have different wants and needs for your staff, so Improving Communications customizes sessions and workshops.
  • Your staff members learn differently from each other, and our classes are designed for a variety of learning styles.
  • You want the best and so does Improving Communications; nothing less than excellence will do.
  • You want to see positive results, and you will.

What makes Improving Communications unique?

Participants enjoy the learning process. Check the testimonials to see what they’re saying. Instructor experience and expertise mean that participants will achieve their goals. Participants and businesses trust what Improving Communications provides.

Contact Us

Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.

Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental