Leadership
If you’re moving people from one place to another, you’re a leader. Some leaders push. Others pull. The really good ones motivate the people they lead – really help them to develop a fired enthusiasm for the task at hand and for the work overall. Leadership means inspiring a passion that is truly contagious. You will develop this kind of motivation in your staff and use it in the best way possible.
How do great leaders inspire others? There are many answers. You’ll come up with your own answers in these classes. By focusing on your skills to move others (Leadership) and take care of the details of running part or all of an organization (Management), you will develop the formula that’s right for you – a balance between taking care of people and things.
Leadership & Management Development
an eight-hour training session for up to 20 participantsThis course transforms leaders into more effective and clear communicators. Changed leaders will develop the culture of the organization into a more productive and higher-performing environment that encourages clarity, ownership, initiative, and success.
In this class, supervisors and managers develop the leadership skills necessary to move their staff forward to the desired goal.
This session uses the Building Excellence (BE) Survey, which identifies a combination of elements that affect how well each individual achieves and performs. Respondents glean vital insights about their strengths and productivity preferences useful in developing individualized solutions and concrete action plans to improve performance. Using the BE, staff and leaders develop new ways to assess individual productivity needs, respectfully advocate for learning and productivity preferences, develop self-leadership skills, and become more accountable and responsible.
This class will provide attendees with the processes required to become more effective as leaders.
Attendees will be able to:
- Discover Learning/Productivity Style differences, making better use of team diversity;
- Coach effectively and strategically, increasing employee engagement;
- Set personal / professional goals, marking progress toward objectives;
- Inspire greater sense of ownership and ability to take initiative with customers;
- Empower staff to innovate, increasing customer satisfaction and loyalty;
- Practice and improve giving feedback with confidence and positivity;
- Create positive messages, modeling a problem-solving, can-do attitude; and
- Improve interpersonal communications, meaning an increased public perception of authority and expertise.
Using Building Excellence to Maximize Human Capital ROI
a three-hour training session for up to 20 participantsThe BE Survey results in a comprehensive Learning and Productivity Style (LPS) Profile useful in developing individualized solutions and concrete action plans to improve performance.Using the BE for companies and teams, staff and leadership develop new ways to embrace learning as a lifelong endeavor, assess individual learning needs, respectfully advocate for learning and productivity preferences, develop self-leadership skills, and become accountable and responsible.
Attendees will be able to:
- Gain awareness of Learning & Productivity Styles as a vehicle for maximizing on-the-job performance,
- Identify and capitalize on diversity of styles (complementary and opposing), and
- Discover the BE Assessment as a tool for increasing productivity.
Running Effective Meetings
a eight-hour training session for up to 20 participantsMaking the best use of time is efficiency. All our work efforts are to increase productivity and reduce wasted time. As a result, the meetings we hold had better be important ones.
Unlike “The Boy Who Cried ‘Wolf,’” our meeting attendees learn the value of what we do. We let them know by setting the correct example. Over a short time, they realize that when we meet, it’s for a good reason. When attendees are accustomed to knowing that our meetings are held with good reason, productive, and respectful (length and content relativity), they’re happy to attend and give their best.
This training will help participants to organize ideas and communicate clearly. As facilitators, you will learn to be more concise and communicate with conviction. You will run more productive sessions, increase performance satisfaction, and open a dialogue with the audience.
Through the Improving Communications Conducting Effective Meetings class, you will:
- Gain new perspective and methods to create better, more productive sessions;
- Have a clear purpose to keep focus and engage with interest;
- Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas;
- PManage distractions and disruptions appropriately, keeping efficiency; and
- Probe for information, getting the most useful level of detail for improvement.
Writing Performance Evaluations
a four-hour training session for up to 20 participantsFeedback is necessary for improvement, which is why leadership needs accurate and fair evaluations. When staff is appraised fairly and appropriately, growth and returns will follow. If, on the other hand, employees are improperly assessed, it opens the business to great danger.
By working on Performance Evaluation-writing skills (being clear and specific), and using Employee Self-Evaluation techniques, leaders in your company can be prepared with a clear and systematic approach to appropriate and consistently reliable evaluations. In addition, this session reviews how to avoid problematic documentation and evaluator errors.
Topics:
- Need for evaluations
- Benefits of proper evaluations
- Dangers of improper/poor evaluations
- Performance Evaluation-writing skills (clear and specific)
- Employee Self-Evaluation Forms
- Components of the review and Employee Evaluation Form
- Avoiding problematic documentation
- Avoiding evaluator errors
- ACTIVITY: Writing a Performance Evaluation
Attendees will be able to:
- Understand and apply clear communication principles to managing employees and evaluating performance;
- Describe specific behaviors and guide employees to effective and acceptable job performance; and
- Increase morale and collegiality through clear and open communication.
Improving Staff Motivation
a four-hour training session for up to 20 participants
Effective leadership identifies and understands what motivates employees. The goal of this session is for you to find out what motivates your staff, and use that to move the organization closer to its vision.
Different productivity styles require varied motivational approaches and appropriate reinforcement. By providing flexibility, choice, support, and opportunities to set personal goals, your staff will grow more to respect and value your leadership style.
Motivation comes in the form of “connecting the dots” by relating tasks to goals, providing clear and effective feedback, communicating sincerely and confidently with employees, and highlighting and praising achievement.
- Identifying and understanding your role in motivating employees
- Finding out what motivates your employees
- Motivating through self-esteem
- Using appropriate reinforcement
- Providing flexibility, choice, support, and opportunities to set personal goals
- Relating their tasks to personal and organizational goals
- Communicating and responding effectively with clear feedback
- Exhibiting confidence in employees (self-fulfilling prophecy)
- Highlighting and praising achievement
Attendees will be able to:
- Identify the impact motivation has on employee performance,
- Discover and use what employees really value, and
- Begin an effective motivation program.
The material presented by Improving Communications was well-suited to our audience. Rich provided us with easy-to-use tools, and gave us the opportunity to practice them in the session. His use of humorous examples allowed us to laugh and drove home the concepts needed to improve our communications.
Barbara Saat