# Improving Communications \| Leadership Training and Public Speaking Class: Never mind spin\. Put a little English on it\. > Improving Communications, a New York\-based corporate training company, offers business communication skills training courses\. Generated by Yoast SEO v28.0, this is an llms.txt file, meant for consumption by LLMs. ## Pages - [Leadership Training](https://www.improvingcommunications.com/leadership-management-development/) - [Presentation Skills \& Public Speaking Training](https://www.improvingcommunications.com/public-speaking/) - [Customer Service Training](https://www.improvingcommunications.com/customer-service/) - [About Improving Communications](https://www.improvingcommunications.com/about-improving-communications/) - [Public Classes](https://www.improvingcommunications.com/public-classes/) ## Posts - [Grammar Costs: The Price of \(Un\)Clear Communications](https://www.improvingcommunications.com/grammar-costs-or-saves-you-money/) - [Emotional Intelligence in the Workplace Matters](https://www.improvingcommunications.com/emotional-intelligence-in-the-workplace-matters/) - [Boost Outcomes with Interactive Online Training](https://www.improvingcommunications.com/boost-outcomes-with-interactive-online-training/): Interactive, instructor\-led training beats passive courses\. Our online training classes pair small\-group breakouts with hands\-on practice and on\-the\-spot coaching so participants leave with better focus and real confidence\. - [Something About You and I](https://www.improvingcommunications.com/something-about-you-and-i-grammar/): Grammar still matters at work\. See how clear, correct writing builds credibility, prevents confusion, and strengthens your professional communication\. - [Your Face Is Talking \- What Is It Saying?](https://www.improvingcommunications.com/facial-expressions/): What is that look on your face? Are you aware of your facial expressions when people talk to you? Well, they certainly are, so it is smart to keep them under control\. ## Events - [IN\-PERSON: Introduction to Public Speaking](https://www.improvingcommunications.com/events/introduction-to-public-speaking-4/): Elevate your voice and command attention in our 8\-hour Introduction to Public Speaking class\. Build confidence and master clear, impactful communication\. Speak in a way that makes you stand out\. - [ONLINE: Emotional Intelligence for Interpersonal Excellence](https://www.improvingcommunications.com/events/online-emotional-intelligence-for-interpersonal-excellence/): Master emotional intelligence to stay calm and in control during challenging interactions\. Learn practical tools to de\-escalate conflict, build trust, and respond with confidence\. - [ONLINE: Selling Skills ► Into Action](https://www.improvingcommunications.com/events/webinar-selling-skills-into-action-2/): Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client\-focused approach to the selling process\. It is exercise\-based, highly interactive and designed to yield results that can be put to use immediately\. - [IN\-PERSON: Résumé Writing, Networking, \& Interviewing Workshop](https://www.improvingcommunications.com/events/resume-writing-networking-interviewing-workshop-4/): It’s time to move on—or maybe you’ve been “in transition” for too long\. Either way, you need some input so that you know what others see when they look at your résumé, and what they hear when they interview you\. Participants will engage in a training session to improve and refine their résumés\. Opportunities to engage in one\-on\-one Résumé Building \& Review sessions can be offered as well\. - [ONLINE: Résumé Writing, Networking, \& Interviewing Workshop](https://www.improvingcommunications.com/events/webinar-resume-writing-networking-interviewing-workshop/): Ready to move forward in your career? In this 4\-hour interactive workshop, you’ll refine your résumé, enhance self\-marketing messages, and practice interviewing skills to align with organizational goals and stand out to employers\. Participants will engage in an instructor\-led training session to improve and refine their résumés\. ## Testimonials - [K\. Deneen Bennett, Manager Training \& Development](https://www.improvingcommunications.com/testimonial/k-deneen-bennett-manager-training-development/) - [Marinos Stylianou, Ph\.D\.](https://www.improvingcommunications.com/testimonial/marinos-stylianou-ph-d-director-field-technical-operations-north-america/) - [Mary Ellen Fisher, Instructional Designer](https://www.improvingcommunications.com/testimonial/mary-ellen-fisher-senior-instructional-designer/) - [Phyllis Ferro](https://www.improvingcommunications.com/testimonial/phyllis-ferro-desktop-engineering-manager/) - [Jenny Ravenscroft](https://www.improvingcommunications.com/testimonial/jenny-ravenscroft/) ## About - [Rich Atkins, Ed\.D\.](https://www.improvingcommunications.com/about/rich-atkins/) - [Nathalie C\. Lilavois, Ed\.D\.](https://www.improvingcommunications.com/about/nathalie-lilavois-edd/) - [Vanessa Miller](https://www.improvingcommunications.com/about/vanessa-miller/) ## Categories - [Public Speaking](https://www.improvingcommunications.com/category/public-speaking/) - [Leadership \& Management](https://www.improvingcommunications.com/category/leadership-management/) - [Business Writing](https://www.improvingcommunications.com/category/business-writing/) - [Testimonial](https://www.improvingcommunications.com/category/testimonial/) - [Customer Service](https://www.improvingcommunications.com/category/customer-service/) ## Tags - [Business Writing](https://www.improvingcommunications.com/tag/business-writing/) - [Public Speaking](https://www.improvingcommunications.com/tag/public-speaking/) - [Public Speaking Training](https://www.improvingcommunications.com/tag/public-speaking-training/) - [Public Speaking Skills](https://www.improvingcommunications.com/tag/public-speaking-skills/) - [Leadership skills](https://www.improvingcommunications.com/tag/leadership-skills/) ## Event Categories - [Webinar](https://www.improvingcommunications.com/event-category/webinar/) - [Online Class](https://www.improvingcommunications.com/event-category/online-class/) - [Public Classes](https://www.improvingcommunications.com/event-category/public-classes/) - [Business Writing](https://www.improvingcommunications.com/event-category/businesswriting/) - [In\-Person](https://www.improvingcommunications.com/event-category/in-person/) ## Event Types - [Single Event](https://www.improvingcommunications.com/event-type/single-event/) ## Optional - [Sitemap index](https://www.improvingcommunications.com/sitemap_index.xml)