Upcoming Webinars & Public Classes

ONLINE: Negotiating Skills ► Into Action January 26, 202110:00 am - 2:00 pm
ONLINE: Sales Presentation Skills January 28, 202110:00 am - 2:00 pm
ONLINE: Email Etiquette February 1, 202112:00 pm - 1:30 pm

Upcoming Public Classes

Advanced Presentation Skills

Next Date : February 4, 2021 9:15 am - 5:00 pm Prepare & Deliver a Great Presentation

As you deliver this information, you are coached to improve your public-speaking style in these (and a few other) areas: body language, posture, word choice, confidence, eye contact, verbal tics/filler words, and volume. You will be coached to overhaul your content and visual aids (frequently Pow....

Business Grammar & Usage

Next Date : February 9, 2021 9:15 am - 5:00 pm Be a better and more confident writer.

Know the rules! Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interacti....

Behavioral Interviewing: Building a Consistent Framework and Process

Next Date : February 10, 2021 9:15 am - 5:00 pm Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations.

Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the me....

Effective Business Writing

Next Date : February 16, 2021 9:15 am - 5:00 pm Be a better and more confident writer.

Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....

Improving Communications provided the conference attendees with a unique and useful perspective on attitude, perception, and communication. It was a refreshing break from the industry-specific topics that can dominate conferences. Attendees reported both professional and personal benefit from the sessions led by Dr. Atkins.

Jim Nyberg, Conference ChairRhode Island Association of Facilities and Services for the Aging (RIAFSA)