Upcoming Webinars & Public Classes

Introduction to Public Speaking November 3, 20209:15 am - 5:00 pm
Improving Customer Service November 4, 20209:15 am - 5:00 pm
ONLINE: Communicating Strategically November 5, 20201:00 pm - 2:30 pm

Upcoming Public Classes

Introduction to Public Speaking

Next Date : November 3, 2020 9:15 am - 5:00 pm Make a difference in how you communicate with others.

This is the chance for you to make a difference in how you communicate with others. Learn how to prepare for public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to orga....

Improving Customer Service

Next Date : November 4, 2020 9:15 am - 5:00 pm Learn to Improve the Service and Support You Offer Your Customers

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....

Selling Skills ► Into Action

Next Date : November 17, 2020 9:15 am - 5:00 pm Be a better and more confident sales professional.

Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able to: ....

Negotiating Skills ► Into Action

Next Date : November 18, 2020 9:15 am - 5:00 pm Strengthens your ability to apply a collaborative, problem-solving approach to the negotiating process.

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....

Improving Presentation Skills had a memorable impact on the participants. Some of the comments included, ‘the instructor genuinely cared about our success,’ ‘the class was enjoyable and should be offered more frequently,’ ‘would like to say thank you, this course was helpful and should be offered to every sales rep in my area.’

Dr. Atkins is a motivational and inspirational speaker and educator. I look forward to having him back again.

K. Deneen Bennett, Manager Training & DevelopmentMadison Square Garden