Upcoming Webinars & Public Classes
Upcoming Public Classes
Introduction to Public Speaking
Next Date : September 1, 2020 9:15 am - 5:00 pm Make a difference in how you communicate with others.This is the chance for you to make a difference in how you communicate with others. Learn how to prepare for public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to orga....
Improving Customer Service
Next Date : September 2, 2020 9:15 am - 5:00 pm Learn to Improve the Service and Support You Offer Your CustomersCustomer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....
Leadership & Management Development
Next Date : September 3, 2020 9:15 am - 5:00 pm Guiding Leaders to Set Direction and Create Something Great Through Clear CommunicationsLeadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity, o....
Selling Skills ► Into Action
Next Date : September 8, 2020 9:15 am - 5:00 pm Be a better and more confident sales professional.Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able to: ....
I just wanted to tell you how much I enjoyed your class. My perspective on written communications has improved. This enlightenment will enable me to be a more effective communicator. Thanks again.
Phyllis Ferro, Desktop Engineering ManagerTD Ameritrade