Upcoming Webinars & Public Classes

ONLINE: Résumé Writing, Networking, & Interviewing Workshop

July 26, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Sales Presentation Skills

July 27, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Selling Skills ► Into Action

July 28, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Workplace Professionalism (Harassment Learning Program)

July 29, 202110:00 am EDT - 12:00 pm EDT

Upcoming Public Classes

Behavioral Interviewing: Building a Consistent Framework and Process

Next Date : October 6, 2021 9:15 am EDT - 5:00 pm EDT

Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations.

Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the me....

Effective Business Writing

Next Date : October 12, 2021 9:15 am EDT - 5:00 pm EDT

Be a better and more confident writer.

Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....

Executive Presentation Skills

Next Date : October 13, 2021 1:00 pm EDT - 5:00 pm EDT

Be prepared for that next big presentation. Learn to present with confidence and skill.

Executive Presentation Skills is designed for senior leaders who must present at the executive level. The course provides a review and reinforcement of how to create, structure, deliver, and revise powerful and memorable presentations that emphasize storytelling and presenting with visuals. This in....

Improving Customer Service

Next Date : October 14, 2021 9:15 am EDT - 5:00 pm EDT

Learn to Improve the Service and Support You Offer Your Customers

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....

Your class was done so well. The entire day went by so fast! The personal stories added a great way to connect “Real World” problems to the text.

Your class was done so well.Andrew Regnier, Executive Chef Zabar's & Co., Inc.