Upcoming Webinars & Public Classes

ONLINE: The Finishing Touches on Written Documents July 20, 202012:00 pm - 1:00 pm
ONLINE: Advanced Presentation Skills August 6, 202010:00 am - 2:00 pm
ONLINE: Business Grammar & Usage August 11, 202010:00 am - 2:00 pm

Upcoming Public Classes

Advanced Presentation Skills

Next Date : September 16, 2020 9:15 am - 5:00 pm Prepare & Deliver a Great Presentation

As you deliver this information, you are coached to improve your public-speaking style in these (and a few other) areas: body language, posture, word choice, confidence, eye contact, verbal tics/filler words, and volume. You will be coached to overhaul your content and visual aids (frequently Pow....

Executive Presentation Skills

Next Date : September 17, 2020 1:00 pm - 5:00 pm Be prepared for that next big presentation. Learn to present with confidence and skill.

Executive Presentation Skills is designed for senior leaders who must present at the executive level. The course provides a review and reinforcement of how to create, structure, deliver, and revise powerful and memorable presentations that emphasize storytelling and presenting with visuals. This in....

Workplace Professionalism (Harassment Learning Program)

Next Date : September 22, 2020 10:00 am - 1:00 pm Harassment occurs when someone is subjected to unwanted sexual advances, petitioned for sexual favors, or physically / verbally abused.

Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but hara....

Behavioral Interviewing: Building a Consistent Framework and Process

Next Date : September 23, 2020 9:15 am - 5:00 pm Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations.

Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the me....

Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.

Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental