July 29, 202110:00 am EDT - 12:00 pm EDT
August 2, 202110:00 am EDT - 2:00 pm EDT
August 3, 2021 - August 4, 202110:00 am EDT - 10:00 am EDT
August 4, 2021 - August 5, 202110:00 am EDT - 10:00 am EDT
Next Date : October 14, 2021 9:15 am EDT - 5:00 pm EDTLearn to Improve the Service and Support You Offer Your Customers
Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....
Next Date : October 18, 2021 9:15 am EDT - 5:00 pm EDTMake a difference in how you communicate with others.
Learn how to improve public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly,enabling participants to speak in a concise manner wit....
Next Date : October 19, 2021 9:15 am EDT - 5:00 pm EDTDUE TO COVID RESTRICTIONS - ALL CLASSES WILL BE HELD VIRTUALLY
Guiding Leaders to Set Direction and Create Something Great Through Clear Communications Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the orga....
Next Date : October 20, 2021 9:15 am EDT - 5:00 pm EDTStrengthens your ability to apply a collaborative, problem-solving approach to the negotiating process.
Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....
The Leadership classes have been fantastic. Nothing but rave reviews. Everyone is walking away with learning something.
Our staff loved the Improving Communications Course. They walked away learning a lot. I heard nothing but positives.Jennifer Pollaci, Director Training and Store RecruitingModell’s Sporting Goods