Upcoming Webinars & Public Classes

ONLINE: Improving Customer Service

April 20, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Introduction to Public Speaking

April 21, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Leadership & Management Development

April 22, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Negotiating Skills ► Into Action

April 26, 202110:00 am EDT - 2:00 pm EDT

Upcoming Public Classes

Introduction to Public Speaking

Next Date : June 14, 2021 9:15 am EDT - 5:00 pm EDT

Make a difference in how you communicate with others.

This is the chance for you to make a difference in how you communicate with others. Learn how to prepare for public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to orga....

Leadership & Management Development

Next Date : June 15, 2021 9:15 am EDT - 5:00 pm EDT

DUE TO COVID RESTRICTIONS - ALL CLASSES WILL BE HELD VIRTUALLY

Guiding Leaders to Set Direction and Create Something Great Through Clear Communications Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the orga....

Negotiating Skills ► Into Action

Next Date : June 16, 2021 9:15 am EDT - 5:00 pm EDT

Strengthens your ability to apply a collaborative, problem-solving approach to the negotiating process.

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....

Résumé Writing, Networking, & Interviewing Workshop

Next Date : June 17, 2021 9:15 am EDT - 5:00 pm EDT

Get the Notice of Employers and Recruiters

It’s time to move on—or maybe you’ve been “in transition” for too long. Either way, you need some input so that you know what others see when they look at your résumé, and what they hear when they interview you. Participants will engage in a training session to improve and refine thei....

Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.

Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental