Upcoming Webinars & Public Classes

ONLINE: Workplace Professionalism (Harassment Learning Program)

July 29, 202110:00 am EDT - 12:00 pm EDT

ONLINE: Advanced Presentation Skills

August 2, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Business Grammar & Usage

August 3, 2021 - August 4, 202110:00 am EDT - 10:00 am EDT

ONLINE: Behavioral Interviewing: Building a Consistent Framework and Process

August 4, 2021 - August 5, 202110:00 am EDT - 10:00 am EDT

Upcoming Public Classes

Résumé Writing, Networking, & Interviewing Workshop

Next Date : October 21, 2021 9:15 am EDT - 5:00 pm EDT

Get the Notice of Employers and Recruiters

It’s time to move on—or maybe you’ve been “in transition” for too long. Either way, you need some input so that you know what others see when they look at your résumé, and what they hear when they interview you. Participants will engage in a training session to improve and refine thei....

Sales Presentation Skills

Next Date : October 25, 2021 9:15 am EDT - 5:00 pm EDT

In our Sales Presentation Skills we combine our abilities to ask, listen, and solve for our existing and potential customers.

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts....

Selling Skills ► Into Action

Next Date : October 26, 2021 9:15 am EDT - 5:00 pm EDT

Be a better and more confident sales professional.

Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able to: ....

The material presented by Improving Communications was well-suited to our audience. Rich provided us with easy-to-use tools, and gave us the opportunity to practice them in the session. His use of humorous examples allowed us to laugh and drove home the concepts needed to improve our communications.

Barbara Saat